Senior Patient Access Representative

6 hours ago


Phoenix, Arizona, United States Optum Full time
Job Title: Senior Patient Access Representative

About the Role:

As a Senior Patient Access Representative at Optum, you will play a vital role in ensuring seamless patient registration and access to healthcare services. Your primary responsibility will be to organize daily activities and paperwork, maintaining up-to-date knowledge of specific registration requirements for various areas within the practice.

Key Responsibilities:

  • Maintain accurate and timely entry of demographic information into the ADT system
  • Properly identify patients to ensure medical record numbers are not duplicated
  • Review assigned accounts for accuracy and required documentation
  • Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, and other requirements
  • Collect and enter required data into the ADT system with emphasis on accuracy of demographic and financial information

What We Offer:

At Optum, we offer a comprehensive benefits package, including competitive base pay, paid time off, medical plan options, and education reimbursement. Our team is committed to your success, providing opportunities for growth and development.

Requirements:

  • High School Diploma/GED (or higher)
  • 2+ years of experience analyzing and solving complex customer problems
  • 1+ years of Patient Access and/or Patient Registration experience

Preferred Qualifications:

  • 1+ years of experience with prior authorizations
  • 1+ years of team lead experience in patient access
  • Experience with Microsoft Office products

Soft Skills:

  • Strong interpersonal, communication, and customer service skills

Physical and Work Environment:

  • Standing for long periods of time while using a workstation on wheels and phone/headset


  • Phoenix, Arizona, United States Insight Global Full time

    Job Title: Patient Access RepresentativeWe are seeking a highly skilled Patient Access Representative to join our team at Insight Global Health. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to our healthcare services.Key Responsibilities:Verify patient information and insurance coverageSchedule...


  • Phoenix, Arizona, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative III to join our team at Conifer Health Solutions. As a key member of our Patient Access Operations team, you will play a critical role in ensuring the smooth and efficient registration and admission process for our patients.Key ResponsibilitiesRegistration and Admission: Perform patient...


  • Phoenix, Arizona, United States Tenet Healthcare Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative III to join our team at Tenet Healthcare. As a key member of our Patient Access team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and collaborating with department leaders to drive process excellence.Key...


  • Phoenix, Arizona, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative III to join our team at Conifer Health Solutions. As a key member of our Patient Access Operations team, you will play a critical role in ensuring the efficient and effective registration of patients, while providing exceptional customer service and support to our patients and...


  • Phoenix, Arizona, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative III to join our team at Conifer Health Solutions. As a key member of our Patient Access Operations team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key ResponsibilitiesProvide exceptional customer service to patients and...


  • Phoenix, Arizona, United States Terros Full time

    Job Title: Patient Access Center RepresentativeTerros Health is seeking a highly skilled and compassionate Patient Access Center Representative to join our team at our Central Avenue location in Phoenix, AZ.Job Summary:The Patient Access Center Representative will be responsible for providing exceptional customer service to patients and families, ensuring...


  • Phoenix, Arizona, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...


  • Phoenix, Arizona, United States UnitedHealth Group Full time

    Unlock Your Potential as a Patient Access LeadAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Patient Access Lead, you'll play a vital role in ensuring seamless patient access to our services.Key Responsibilities:Maintain up-to-date knowledge of registration...


  • Phoenix, Arizona, United States Tenet Healthcare Full time

    Job SummaryAs a Patient Access Representative III, you will play a critical role in supporting the departmental efficiencies of our healthcare organization. Your responsibilities will include performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through...


  • Phoenix, Arizona, United States Optum Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Optum. As a key member of our clinical staff, you will be responsible for providing exceptional patient service in a fast-paced, customer-oriented environment.Key ResponsibilitiesCollect and verify patient demographics, health information, and...


  • Phoenix, Arizona, United States Terros Full time

    Job DetailsTerros Health is seeking a highly skilled Patient Access Center Representative to join our team at our Central Avenue location in Phoenix, AZ.This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and ensuring seamless access to healthcare services for our patients.The ideal candidate will...


  • Phoenix, Arizona, United States Tenet Healthcare Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative III to join our team at Tenet Healthcare. As a key member of our Patient Access department, you will be responsible for a wide range of duties in support of departmental efficiencies, including registration, patient pre-admission and admission, reception and discharge functions, and...


  • Phoenix, Arizona, United States Terros Full time

    Job DetailsTerros Health is seeking a highly skilled and compassionate Patient Access Center Representative to join our team at our Central Avenue location in Phoenix, AZ.This is a full-time, employed position with a 40-hour workweek, Monday through Friday, between 8:00 am and 6:00 pm. No weekends or on-call requirements.We are looking for an individual with...


  • Phoenix, Arizona, United States Gastro Care Partners Full time

    Job Title: Patient Access Representative and Scope TechnicianGastro Care Partners is seeking a highly skilled Patient Access Representative and Scope Technician to join our team. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our endoscopy procedures.Key Responsibilities:Prepare and maintain...


  • Phoenix, Arizona, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative III to join our team. As a key member of our Patient Access Operations team, you will be responsible for a wide range of duties in support of departmental efficiencies, including registration, patient pre-admission and admission, reception and discharge functions,...


  • Phoenix, Arizona, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a Per Diem Patient Access Representative to join our team at UnitedHealth Group. As a Per Diem Patient Access Representative, you will be responsible for providing patient-oriented service in a clinical or front office setting, performing a variety of clerical and administrative duties related to the delivery of patient care.Key...


  • Phoenix, Arizona, United States Kingman Regional Medical Center Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Kingman Regional Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, providing exceptional customer service, and maintaining accurate records.Key...


  • Phoenix, Arizona, United States Optum Full time

    Job SummaryOptum is seeking a Per Diem Patient Access Representative to provide patient-oriented service in a clinical or front office setting. As a key member of our team, you will perform a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient...


  • Phoenix, Arizona, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at UnitedHealth Group. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key Responsibilities:Communicate effectively with patients and families to collect...


  • Phoenix, Arizona, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at UnitedHealth Group. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients, providing exceptional customer service, and maintaining accurate and up-to-date patient...