Staff Assistant I, Housing for Health's Interim Housing Outreach Program Coordinator

1 week ago


Los Angeles, California, United States Heluna Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Staff Assistant I to support the Interim Housing Outreach Program at Housing for Health. The successful candidate will provide administrative support to the program team, ensuring seamless operations and effective communication.

Key Responsibilities
  • Provide administrative support to the program team, including scheduling, data entry, and record-keeping.
  • Assist with field-based scheduling of clinical teams and support clinical management of systems used for scheduling.
  • Work directly with HFH management staff to fulfill administrative tasks, including data entry and tracking, client follow-up, and operations within the HFH database.
  • Process, edit, and create various documents, including Word and Excel documents.
  • Screen in-person inquiries and telephone calls, furnishing requested information and referring inquiries to others as needed.
  • Makes appointments and arranges conferences, trainings, and meetings for HFH personnel as applicable.
  • Prepare and distribute internal and external notices, bulletins, letters, and memoranda as applicable.
  • Attend meetings, take notes, and prepare meeting minutes and action items as needed.
Requirements
  • High school diploma or equivalent required.
  • Two years of experience in a staff capacity, analyzing and making recommendations for problem-solving, or in a highly responsible secretarial capacity, assistant, or coordinator role.
  • Excellent written and verbal communication skills, including the ability to express technical concepts clearly to both technical and non-technical audiences.
  • Ability to make thoughtful decisions and exercise sound judgment, be self-directed, resourceful, and creative in problem-solving.
  • Existing relationships and trust within communities of focus.
  • Ability to work as part of a team in a constantly changing environment.
  • Comfort working with data systems and learning new data systems.
  • Strong listening, negotiation, and conflict resolution skills.
  • Knowledge of LA County programs designed to serve the underserved.
  • Provide empathetic care with a harm reduction, "whatever it takes" philosophy.
Work Environment

The Staff Assistant I will work in a general office setting, indoors, with a temperature-controlled environment. Travel to and from HFH Headquarters and shelters may be required.

EEOC Statement

Heluna Health is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.



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