Outreach Manager

2 days ago


Los Angeles, California, United States L.A. Family Housing Corp. Full time
Job Description

LA Family Housing is seeking a highly skilled Outreach Manager to join our team. As an Outreach Manager, you will lead a street-based team of professionals in providing high-quality service to individuals experiencing homelessness in SPA 1 and SPA 2. You will collaborate with other homeless outreach entities in the region who are part of the Coordinated Entry System (CES) to ensure direct staff support to the countywide outreach system.

Key Responsibilities:

  • Provide individual and team supervision using site and field-based models to support administrative, clinical, and program compliance
  • Support staff to respond to and resolve participant emergencies in the field and ensures appropriate service coordination
  • Develop, maintain, and utilize detailed reports that support LAFH Outreach activities, assists staff in organizing their participant needs, and collaborates within Outreach Coordination activities to rapidly prioritize participants their team members serve
  • Develop, maintain, stewards, enhances, and supports external partnerships within the homelessness and housing response systems and other systems that influence homeless programs
  • Motivates team members and provide on-going supervision and feedback
  • Conducts timely performance evaluations and ensure submission to HR
  • Coaches and develop direct supervisees and assess performance
  • Manages a street-based outreach team in all aspects of job performance, and ensures application of best practices and standard of care expectations

Requirements:

  • Minimum of two (2) years of social service experience
  • Minimum of one (1) year of relevant management experience

What We Offer:

LA Family Housing offers a comprehensive benefits package, including health, dental, vision, life insurance, 403B retirement plan, 529 education savings plan, long-term disability, employee assistance program, flexible spending accounts, legal access plan, employee appreciation program, company-sponsored employee events, staff development, 9/80 alternative work schedule, paid sick, vacation, and 13 observed holidays, public service loan forgiveness program eligibility, professional development funds, emergency funds, and more.



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