Infrastructure Specialist

5 days ago


Spokane, Washington, United States AgWest Farm Credit Full time
Job Title: Infrastructure Analyst

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners, and crop insurance customers in a seven-state territory in the Western United States.

We are seeking an experienced Infrastructure Analyst to join our Infrastructure and Operations department in Spokane, Washington, or Rocklin, California. This full-time position reports to the Director, Infrastructure Services and is primarily responsible for the implementation, management, and continuous improvement of networks, video conferencing, voice systems, and Windows endpoints.

Key Responsibilities:

  • Perform system administration tasks across IT infrastructure technologies, including endpoint hardware, software, audio/video, and SaaS tools.
  • Participate in network monitoring and management, including local area and wireless networks (LANs/WLANs), voice services, and data circuits.
  • Provide Tier 2 support to the Service Desk, escalating to managed service providers or vendors as required.
  • Perform troubleshooting of low to moderately complex issues relative to application and infrastructure components.
  • Provide technical subject matter expertise and training for digital workplace technologies to Tier 1 service desk staff and line-of-business employees.

Requirements:

  • Bachelor's degree in information systems, computer science, business, or a related field, or an equivalent combination of education and experience.
  • Generally requires 1-2 years of IT support experience.
  • Working knowledge of Windows architecture, Active Directory, networking, and related security features.
  • Working knowledge of IP networking, network equipment, and troubleshooting techniques.

Benefits:

  • Medical, dental, and vision insurance.
  • Basic term life and AD&D insurance (fully paid for by the company).
  • Paid days off annually: 15 vacation*, 15 sick, 11 holidays, and 3 volunteer.
  • 401(k) plan (6% match plus 3% employer contribution).
  • Employee Assistance Program.
  • Wellness Program.

*Vacation accrual rates increase with tenure.

AgWest Farm Credit is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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