Network Infrastructure Specialist

4 weeks ago

Spokane, Washington, United States EnerSys Full time
Job Title: Network Administrator II

EnerSys is a global leader in stored energy solutions for industrial applications. Our company has over thirty manufacturing and assembly plants worldwide, servicing over 10,000 customers in more than 100 countries. Our worldwide headquarters are located in Reading, PA, USA, with regional headquarters in Europe and Asia.

What We Offer
  • Paid time off plus paid holidays
  • Medical/dental/vision insurance plan
  • Life insurance, short/long-term disability, tuition reimbursement, flex spending, and employee stock purchase plan
  • 401K plan
Culture

We value and strive for excellence in all that we do through innovative technology, creating long-lasting relationships with our stakeholders, co-workers, and customers. We continuously strive to foster teamwork, engagement, and enhance our employee's skills and competence by providing appropriate training.

Job Purpose

The Network Administrator II provides technical support for end-users, with an emphasis on maintaining and optimizing our network infrastructure, ensuring high availability and performance of our network systems, and providing advanced technical support to end-users. Interacts closely with server/storage, cybersecurity, and help desk teams to resolve network issues.

Essential Duties and Responsibilities
  • Monitor, maintain, and troubleshoot LAN/WAN, VPN, and wireless networks to ensure optimal performance and reliability
  • Manage and maintain network hardware, including routers, switches, firewalls, and other related equipment
  • Perform routine network updates, patches, and configurations
  • Document network configurations, procedures, and policies
  • Provide Level 2 support for network-related issues, escalating to Level 3 support or external vendors as needed
  • Work closely with the IT Help Desk and other IT teams to resolve technical problems quickly and effectively
  • Utilize network monitoring tools to proactively identify and resolve potential issues
  • Maintain accurate records of network incidents, changes, and performance metrics
  • Enforce and follow EnerSys policies and procedures
Qualifications
  • Education and/or Experience: Minimum of 2 years help desk or PC-related experience, minimum of 3 years of experience in network administration or a related role
  • Language Skills: Ability to follow written and verbal directions in the English Language, ability to speak/read/write English
  • Mathematical Skills: Ability to perform basic mathematical calculations
  • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Computer Skills: In-depth knowledge of networking protocols, such as TCP/IP, DNS, DHCP, OSPF, BGP, etc., proficiency in network security practices and tools, strong working knowledge of Microsoft Windows OS (Server & Workstation) and Microsoft Office Suite, working knowledge of PC hardware and printing systems, working knowledge of cloud platforms (AWS, Azure)
  • Other Skills and Abilities: Strong problem-solving and analytical skills, excellent communication and teamwork abilities, ability to work independently and manage multiple tasks simultaneously, ability to follow and create project plans as directed by the IT management and provide quantifiable project updates throughout the project, ability to efficiently use time and resources

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