IT Support Specialist

4 weeks ago


Seattle, Washington, United States Careers@Gov Full time

Job Title: IT Support Specialist

Job Summary:

We are seeking an IT Support Specialist to join our team at Careers@Gov. The successful candidate will provide IT/digital support in our digital journey, utilizing software such as Power Apps and Power Automate to streamline lab management tasks.

Key Responsibilities:

  • Utilize Power Automate and Power Apps to support workflow automation within the laboratory and to automate laboratory administrative tasks.
  • Create and manage simple scripts to support LIMS functionality under supervision.
  • Support ongoing automation projects to improve efficiency in the laboratory.
  • Provide first-line technical support and troubleshooting for laboratory applications and systems.
  • Assist in creating user guides and training materials for laboratory staff on automated processes and applications.

Requirements:

  • Tertiary background in IT, Computer Science, or a related field.
  • Experience with Power Apps, Power Automate development, and scripting languages (e.g., Python, JavaScript).
  • Proficiency in SQL for data querying and Excel VBA for automation.
  • Knowledge of laboratory information management systems is a plus.
  • Strong problem-solving, analytical, and communication skills.
  • Able to learn new IT skills promptly.


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