IT Support Specialist
4 weeks ago
Job Title: IT Support Specialist
Job Summary:
We are seeking an IT Support Specialist to join our team at Careers@Gov. The successful candidate will provide IT/digital support in our digital journey, utilizing software such as Power Apps and Power Automate to streamline lab management tasks.
Key Responsibilities:
- Utilize Power Automate and Power Apps to support workflow automation within the laboratory and to automate laboratory administrative tasks.
- Create and manage simple scripts to support LIMS functionality under supervision.
- Support ongoing automation projects to improve efficiency in the laboratory.
- Provide first-line technical support and troubleshooting for laboratory applications and systems.
- Assist in creating user guides and training materials for laboratory staff on automated processes and applications.
Requirements:
- Tertiary background in IT, Computer Science, or a related field.
- Experience with Power Apps, Power Automate development, and scripting languages (e.g., Python, JavaScript).
- Proficiency in SQL for data querying and Excel VBA for automation.
- Knowledge of laboratory information management systems is a plus.
- Strong problem-solving, analytical, and communication skills.
- Able to learn new IT skills promptly.
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