IT Support Specialist
3 days ago
Job Summary
The University of Washington seeks a skilled IT Support Specialist to contribute to the growth and success of the Department by executing the mission and vision. The successful candidate will be responsible for monitoring data center operations, responding to alarms, alerts, and events taking place on systems, and providing technical support to ensure the smooth operation of IT systems.
Key Responsibilities
- Monitor data center operations to ensure optimal performance and identify potential issues
- Respond to alarms, alerts, and events taking place on systems to minimize downtime and ensure business continuity
- Provide technical support to users, including troubleshooting and resolving technical issues
- Collaborate with the IT team to develop and implement technical solutions to improve IT systems and services
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years of experience in IT support or related field
- Strong technical skills, including knowledge of operating systems, networking, and software applications
- Excellent communication and problem-solving skills
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