Intake Coordinator

8 hours ago


Columbia, South Carolina, United States Pinewood Springs Full time
Job Summary

The Intake Coordinator - RN is a critical role in the Behavioral Health department at Pinewood Springs, a joint venture mental health and wellness hospital operated by HCA Healthcare's Tristar Health and Maury Regional Medical Center.

Key Responsibilities
  • Respond to calls for information, patient inquiries, and service requests in a timely and thorough manner.
  • Prioritize patient calls based on the level of need and coordinate activities with the Respond Department and Senior Leadership to ensure efficient patient flow.
  • Ensure EMTALA compliance and report any concerns to the Respond Director immediately.
  • Coordinate communication related to assessment and admission activities, request additional resources when needed, and work with the multidisciplinary team to move patients to disposition quickly.
  • Provide ongoing education, resources, and support to patients and families as needed.
  • Model and train other behavioral health team members on managing and tracking inquiry calls.
  • Track and report on key indicators related to calls, assessment, and admissions.
Requirements
  • Basic Cardiac Life Support certification within 30 days of employment start date.
  • Nonviolent Crisis Intervention certification within 30 days of employment start date.
  • Registered Nurse (RN) diploma or Associate Degree.
About Pinewood Springs

Pinewood Springs is a comprehensive mental health and wellness hospital serving the mental health needs of both adolescent and adult patients. Our hospital offers a broad range of inpatient and outpatient services to treat individuals with mood, thought, and co-occurring disorders within a supportive and therapeutic environment.

About HCA Healthcare

HCA Healthcare is a leading provider of healthcare services, with a commitment to delivering high-quality patient care and innovative solutions to the healthcare industry. We are proud to be named one of the World's Most Ethical Companies by Ethisphere Institute for ten consecutive years.


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