Medical Office Coordinator
2 days ago
FYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Medical Receptionist / Front Desk professional to join our team in Columbia, MD. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities:- Manage patient scheduling and appointments, handling multi-phone lines with ease
- Collect and maintain accurate patient data, tracking referrals and ensuring timely communication
- Act as a liaison between patients and physicians, disseminating information and facilitating smooth interactions
- Process and log reports sent to doctors, ensuring timely and accurate communication
- Collect payments and verify insurance, ensuring seamless billing and reimbursement processes
- Coordinate mail distribution, sending benefits paperwork to billing companies and maintaining accurate records
- Handle scheduling and communication, ensuring patients are informed and engaged throughout their care journey
- Provide exceptional customer service, answering phones and addressing patient inquiries with professionalism and empathy
- Schedule patients, coordinate evaluations, re-evaluations, and appointment reminders, ensuring timely and efficient care delivery
- Collect new patient intake information, tracking clinic referrals and ensuring accurate data management
- Fax reports to physicians, maintaining a log of incoming reports and ensuring timely communication
- Verify insurance coverage and track visits, collecting copayments and ensuring accurate billing processes
- Monitor mail, tracking Explanation of Benefits sent from mail and fax to billing companies, ensuring seamless reimbursement processes
- Collaborate with the office manager and clinicians to ensure seamless scheduling and patient arrival
- Support outreach and marketing activities, contributing to the growth and success of FYZICAL Therapy and Balance Centers
- High school diploma or equivalent required
- Authorization to work in the U.S. required
FYZICAL Therapy and Balance Centers is committed to providing a supportive and dynamic work environment, offering opportunities for growth and development. If you are a motivated and compassionate individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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Columbia, South Carolina, United States FYZICAL Therapy and Balance Centers Full time{"h1": "Medical Receptionist / Front Desk Job Opportunity", "p": "At FYZICAL Therapy and Balance Centers, we are seeking a highly skilled and detail-oriented Medical Receptionist / Front Desk professional to join our team in Columbia, MD. As the first point of contact for our patients, you will play a vital role in ensuring a positive and efficient...
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