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Mail Services Manager

2 months ago

Newport Beach, California, United States Sodexo Full time

About the Role:

We are seeking a highly skilled and experienced Mail Services Manager to join our team at Sodexo, a leading provider of integrated facilities management services. As a Mail Services Manager, you will be responsible for directing daily mail service operations, supervising employees, and ensuring a safe work environment.

Key Responsibilities:

  • Direct daily mail service operations at our client site and ensure employees have the necessary equipment and resources to perform their jobs and meet goals and deadlines.
  • Supervise day-to-day work activities by delegating authority, assigning, and prioritizing activities and monitoring operating standards.
  • Establish operating standards, implement quality improvements, and communicate them to employees.
  • Supervise all mailroom activities, including shipping, receiving, sorting, and distribution of incoming mail and collecting and processing outgoing mail.
  • Establish a safe work environment for employees by providing safety-related training and equipment maintenance and ensuring compliance with Sodexo safety programs.
  • Adhere to standards and procedures for the handling and storage of hazardous materials.
  • Evaluate, resolve high-priority, and complex problems through communication with clients, vendors, and internal professionals in support of a proactive, responsive, and friendly customer environment.
  • Manage budget, resource allocation, and forecasting tools to ensure the best possible use of resources and report budgetary expenses effectively.
  • Manage status reports, productivity reports, and other source documents to ensure optimal performance is met by staff.

Requirements:

  • Previous experience managing Mail Service Operations.
  • Ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for high-level customer service.
  • Strong Leadership skills with a focus on staff development and team building.
  • Basic Education Requirement - Associate's Degree or equivalent experience.