Culinary Business Leader
2 weeks ago
About Our Company
At Wonder, we are redefining the dining experience by providing access to a diverse range of restaurants delivered to your doorstep in under 30 minutes. Our mission is to make exceptional cuisine accessible to everyone, regardless of location.
We have established a new standard in the food industry with our innovative approach, combining top-tier culinary offerings from renowned chefs and iconic eateries, all available in one convenient platform. Our physical locations are designed for both takeout and dine-in, as well as home delivery.
As a forward-thinking food-tech startup, we are backed by leading venture capitalists and led by a team of seasoned professionals from technology, culinary arts, and logistics. We invite you to join us in creating a new dining category known as "Fast-Fine" and transforming the way people enjoy meals.
Role Responsibilities
Operational Management and Performance Enhancement
- Lead, inspire, and develop a team of hourly restaurant staff.
- Recruit, onboard, and train top talent for your establishment.
- Oversee profit and loss management to achieve operational targets and budgetary goals.
- Effectively communicate team achievements, priorities, best practices, and operational updates.
- Exemplify high-quality, hands-on management on the floor, ensuring optimal labor deployment for maximum efficiency.
- Address performance challenges promptly and respectfully through coaching and conflict resolution.
- Drive restaurant sales and service efficiency by eliminating obstacles to success.
- Manage inventory and food safety protocols to ensure accuracy and compliance with standards.
Food Safety and Employee Well-Being
- Advocate for team member safety by consistently promoting safe practices and leading by example.
- Ensure adherence to food safety and security regulations at all times.
Exceptional Customer Service Delivery
- Guarantee that all team members provide outstanding customer service.
- Evaluate team performance from a customer perspective and acknowledge exemplary contributions.
- Schedule labor effectively to meet business needs while ensuring excellent customer experiences.
Qualifications
- Minimum of 3 years in a restaurant management position, with experience in either Quick Service or full-service dining.
- Proven ability to manage and develop a team of 15 or more employees per shift.
- Strong leadership skills with the ability to motivate a team in a dynamic environment.
- Excellent communication skills, both verbal and written.
Compensation and Benefits
We offer a competitive salary package that includes equity and a 401K plan. Our benefits also encompass a variety of medical, dental, and vision plans tailored to meet the diverse needs of our employees, along with additional perks not listed here.
Commitment to Diversity
At Wonder, we are dedicated to building a diverse and inclusive team. We focus on hiring individuals based on their potential and are committed to fair hiring practices. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.
We look forward to connecting with you soon
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