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Front Desk Liaison
2 months ago
Gurnick Academy of Medical Arts is a leading Bay Area private healthcare college offering a range of nursing and allied healthcare programs. We are seeking a Front Desk Representative to join our team at the San Jose, CA campus.
Job SummaryThe Front Desk Representative will serve as the initial point of contact for potential students, providing exceptional customer service and ensuring a positive experience for all visitors. This role is critical to the overall image of the campus, requiring professionalism, credibility, and strong interpersonal skills.
Key Responsibilities- Answer initial questions and screen calls to determine the best course of action
- Provide information on program requirements and enter applicant data into the GE system
- Screen and direct calls from prospective students, clinical sites, partners, vendors, employees, and active students
- Develop and maintain a strong understanding of program requirements and Gurnick Academy's policies and procedures
- Associate Degree, Bachelor's Degree Preferred
- Recruitment, interviewing, and selection skills and experience
- Experience working with an applicant tracking system
- Strong interpersonal skills developed within a counseling and advisory capacity
- Excellent time management, detail-orientation, and team player skills
Gurnick Academy of Medical Arts is an equal opportunity employer and welcomes applications from diverse candidates. If you are a person who is deaf, hard of hearing, or speech-disabled, please Dial 711 to place a call through California Relay.
