Shift Coordinator
4 weeks ago
The Shift Coordinator is a key role in the restaurant, responsible for delivering sales and profit results through effective management of operations. This position supports the Restaurant General Manager and Assistant Manager in managing the restaurant during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people.
Key Responsibilities:
Profitability:
- Ensures accurate cash handling and security procedures are followed.
- Conducts regular inventory inspections to maintain accurate stock levels.
- Receives and processes inventory truck orders.
Guest Experience:
- Directs Team Members to provide exceptional guest service, ensuring accurate, fast, and friendly service in a clean and welcoming environment.
People Development:
- Provides coaching and feedback to Team Members to enhance their skills and knowledge, driving restaurant performance.
Operations:
- Sets an example for Team Members by working efficiently to implement shift plans and drive operational results.
- Directs the preparation and sale of products to meet established speed of service guidelines.
- Motivates Team Members to work effectively during shifts, ensuring all workstations are covered.
- Reviews restaurant results to identify areas for improvement and implement changes.
- Ensures the restaurant maintains operational and brand standards.
Requirements:
- Must be at least 18 years old.
- High School Diploma or equivalent required, 2 years of college preferred.
- 1-2 years of previous quick service restaurant experience.
- Demonstrated understanding of guest service principles.
- Availability to work evenings, weekends, and holidays.
- Ability to work long and/or irregular shifts as needed.
This role is a key part of the Burger King team, working together to deliver high-quality food and exceptional guest experiences.
Burger King is a global fast-food chain known for serving high-quality, great-tasting, and affordable food. Our commitment to premium ingredients, signature recipes, and family-friendly dining experiences has defined our brand for over 50 years.
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