Senior Application Support Analyst

2 weeks ago


Englewood, Colorado, United States CommonSpirit Health Full time

Position Overview:
CommonSpirit Health, a leading healthcare organization, was established through the merger of Catholic Health Initiatives (CHI) and Dignity Health. With a vast network of over 700 care facilities across the United States, including clinics, hospitals, and virtual care services, we strive to provide accessible healthcare to nearly one in four residents. In a time when compassion is crucial, we are dedicated to fostering healthy communities, advocating for the underserved, and innovating care delivery both within our facilities and in the community.

Key Responsibilities:
This role is fully remote and includes a 24/7 on-call rotation shared among team members.

Job Summary:
The Senior Application Support Analyst will play a pivotal role in managing Lab and Point of Care applications, focusing on projects, troubleshooting, and ongoing maintenance. Responsibilities include overseeing Wellsky upgrades, implementing instruments, and managing AV rules with DI Instrument Manager, as well as facilitating an IM upgrade at locations utilizing Epic Beaker as the Laboratory Information System (LIS). We welcome candidates with experience in any of the following areas: Wellsky Transfusion, Data Innovations Instrument Manager, ImmuLINK, BioRad Unity RealTime, Siemens Atellica Data Manager (ADM) / Connectivity Manager (ACM), bioMrieux Myla & CorePoint Integration Engine, Werfen Rotem Live Viewer, Synapse Link, GEMweb Plus, Philips Image Management System (IMS), Roche Ventana Connect & CareGiver, and Epredia PrinteMate Cassette Printer - LabWriter, among others.

The Senior Application Support Analyst is responsible for providing technical expertise and guidance in the support, development, and implementation of complex enterprise-wide programs or projects. This role may involve leading efforts to resolve intricate issues and participating in enterprise-wide initiatives as either a team member or leader. The analyst will serve as a subject matter expert across multiple domains and lead cross-functional teams in troubleshooting sophisticated hardware, software, and system challenges.

Qualifications:

  • A Bachelor’s degree or equivalent knowledge and skills acquired through a combination of education, training, and experience in a healthcare setting.
  • Over 10 years of experience in IT, specifically in an Application Systems Analyst or Technical Analyst capacity.
  • A minimum of 6 years of experience in application support within a hospital or medical-related environment is required.
  • Experience in laboratory support is essential.


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