Facilities Maintenance Lead

1 week ago

Everett, Washington, United States Thrive Communities Full time

Welcome to Thrive Communities

Community Overview: Discover more about our mission and values.

Compensation: $30-$32/HR based on experience

Work Schedule: Full-time; Monday - Friday 9 am - 6 pm

At Thrive, our aim is to foster a community where individuals feel acknowledged and valued. We believe that when people feel recognized, they flourish. By nurturing award-winning workplaces, we create an atmosphere of connection, empathy, and enjoyment that our team members carry into their daily interactions. Content and motivated associates lead to satisfied and supported residents. We are committed to our unique, scalable approach to property management and building thriving communities, which begins with hiring exceptional team members to grow with us. Recognized as one of Washington's top workplaces for eight consecutive years, Thrive enhances its culture by providing the following benefits:

  • 32 Paid Days Off Annually (PTO, Paid Holidays, Personal Days, Days of Service)
  • Paid Day Off for Birthdays
  • Generous Employer-Matched 401k Plan
  • 30% Housing Discount with Management Approval
  • 12% Bonus Potential
  • $75 Renewal Commission (shared among the on-site team per renewal)
  • Monthly Mobile Phone Allowance
  • Medical Benefits effective the 1st of the month following your start date
    • 100% coverage for employee medical & dental insurance for non-tobacco users, 80% for tobacco users
    • Optional HMO dental plan including orthodontics for adults and children
    • Vision Coverage
    • $20,000 Life Insurance Policy
    • Long-term Disability Coverage
  • 24/7 Employee Assistance Program/Hotline
  • Discounted Pet Insurance Rates + Additional Voluntary Benefits
  • $300 Annual Professional Development/Tuition Reimbursement
  • Training Opportunities and Career Advancement Plans

Role of the Maintenance Supervisor:

The Maintenance Supervisor plays a crucial role in supporting Thrive's mission by ensuring the physical integrity of the community is upheld at all times, aligning with Thrive's core values. This includes providing a safe and secure living environment for residents, visitors, and staff. The Maintenance Supervisor is tasked with anticipating, identifying, and resolving any issues related to the property, as well as implementing preventive measures to avert such problems. A robust maintenance program is vital for maintaining a safe environment, enhancing resident satisfaction, and safeguarding the investment of the property owner.

Key Responsibilities:

  • Execute maintenance tasks including unit turnovers and work orders.
  • Conduct monthly safety meetings, schedule and perform preventive maintenance, and manage OSHA/SDS safety and reporting obligations.
  • Maintain the grounds and ensure the property presents a professional appearance.
  • Oversee vendors such as landscapers and pest control to guarantee quality service.
  • Ensure adequate inventory of supplies is maintained.
  • Manage tasks within budget constraints or seek approval for necessary expenditures exceeding budget.
  • Participate in emergency on-call duties as required.
  • Perform all reasonable tasks as directed by the supervisor.
  • Aim to exceed residents' expectations for exceptional customer service.
  • Contribute to a positive team culture and a satisfied resident community.

Qualifications:

  • Minimum of 3 years of experience in property maintenance or a related field required.
  • Experience in multi-family property management is highly preferred.
  • Certification as an Apartment Maintenance Technician (CAMT) and Certified Pool Operator is desirable.
  • Basic computer skills with the ability to input data and notes in English into tracking systems are necessary.
  • If operating a golf cart or other motorized vehicle, a valid driver's license and insurance are required.
  • Strong organizational skills are essential.
  • Experience with warranty work is beneficial.
  • Excellent communication skills are required.
  • High attention to detail is crucial.
  • Ability to conduct punch walks and follow up with construction is necessary.
  • Strong presentation and interaction skills with clients and residents are required.
  • Exceptional customer service skills are mandatory.
  • Experience in leading and supervising a team is preferred.
  • Prior experience managing a budget is strongly preferred.
  • Familiarity with Yardi software is a plus.
  • Ability to respond to after-hours emergencies as needed.
  • Must provide own tools.

If you feel you possess the skills and experience necessary for success in this role, we encourage you to apply. Thrive is dedicated to helping you find the right position within our organization.

Physical Requirements:

  • This position requires the ability to alternate between standing, walking, and sitting based on daily needs. Approximately 66% - 100% of the time may be spent on feet or at a desk.
  • Constant need to type, write, and grasp (working at a computer and answering phones).
  • Occasional need to bend, stoop, squat, climb stairs, push or pull, and reach above shoulder height.
  • Ability to lift/move/push/pull up to 150 lbs occasionally, with frequent lifting/pushing/pulling of 25 lbs - 75 lbs, while being on your feet for most of the day.

Equal Employment Opportunity:

At Thrive, we celebrate diversity as it enhances our company. We strive for each associate to feel welcomed, respected, and valued for their unique contributions. Our hiring practices, performance evaluations, compensation decisions, and promotion opportunities are designed to ensure all employees and candidates have equal opportunities based on merit, free from discrimination based on race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, disability, gender, gender identity, sexual orientation, or any other legally protected status. Our Human Resources team collaborates with departments to provide reasonable accommodations for those needing assistance during the interview process or to meet job requirements.

Background Check & Drug Screening Policy:

Thrive Communities conducts background checks and drug screenings for on-site property associates after a conditional offer of employment is accepted, in compliance with applicable laws. Candidates will be asked to authorize these screenings, and results will be reviewed by a designated HR representative.

The drug screening tests for the following substances:

  • Amphetamines including Methamphetamine
  • Cocaine Metabolites
  • Opiates including Codeine and Morphine
  • Phencyclidine (PCP)

Thrive Communities reserves the right to modify this policy at any time without notice.

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