Facilities Maintenance Manager

2 weeks ago

Everett, Washington, United States Indigo Real Estate Full time

Job Overview

At Indigo Real Estate, we recognize that the success of our properties is largely attributed to the dedication of our team members. We are currently in search of a Facilities Maintenance Manager who is committed to exceptional customer service and has a strong drive for excellence.

The ideal candidate will be a highly organized and energetic leader who thrives in a dynamic work environment and takes full responsibility for their tasks. This role requires exceptional customer service, multitasking, and problem-solving abilities, along with the capacity to respond promptly and appropriately to urgent situations. A collaborative work style, strong initiative, and a solid work ethic are essential, with a focus on cleanliness, efficiency, and meticulous record-keeping.

Physical demands of the position include heavy lifting, carrying, and handling maintenance tools and appliances, as well as prolonged periods of standing or walking, bending, kneeling, climbing, and balancing. The role may require weekend and holiday availability and the readiness to be on-call for emergencies.

Key Responsibilities

  • Oversee the maintenance of the property’s physical condition and aesthetic appeal, both internally and externally.
  • Organize and manage maintenance operations, ensuring curb appeal, timely service requests, quality turnover schedules, and efficient inventory management.
  • Ensure all service requests are addressed daily.
  • Provide effective emergency maintenance support after hours and manage an efficient on-call schedule.
  • Lead the preparation of vacated units, ensuring they meet company standards for move-in readiness, and conduct follow-up inspections post-make-ready.
  • Solicit bids and negotiate pricing with vendors and contractors as necessary.
  • Manage contracts and warranties, performing minor and routine maintenance tasks in a timely and professional manner.
  • Offer strong leadership to the maintenance team.
  • Prioritize training and development opportunities for both self and staff.
  • Develop and implement a comprehensive preventative maintenance program to enhance the longevity and functionality of the property.

Required Qualifications

  • 4-7 years of experience in property maintenance, with at least 2 years in a supervisory role.
  • High school diploma or equivalent; a bachelor's degree is preferred.
  • Strong verbal and written communication skills.
  • Ability to make quick, accurate judgments while maintaining confidentiality.
  • Effective conflict resolution and customer service capabilities.
  • Proficient in prioritizing multiple requests and information to ensure timely responses.
  • Familiarity with advanced HVAC, elevator, fire suppression, and building management systems.
  • Ability to prioritize tasks and manage multiple responsibilities with attention to detail.
  • Experience with property management software, such as Yardi, is preferred.
  • Valid driver's license and proof of automobile insurance.

Employment Benefits

Indigo offers a supportive, team-oriented work environment, competitive compensation, performance incentives, and a comprehensive benefits package for full-time employees upon meeting eligibility criteria.

  • Competitive salary based on experience.
  • Medical, Dental, and Vision coverage.
  • Medical Flex-spending Account.
  • Life Insurance.
  • 401(k) Retirement Savings Plan with employer match.
  • Paid Vacation Time.
  • Sick and Safe Leave.
  • Access to training programs and resources.
  • Additional employee support programs.

Commitment to Inclusion

Indigo is dedicated to fostering an inclusive environment for all qualified individuals. We ensure that reasonable accommodations are provided for persons with disabilities during the application process, job functions, and access to benefits.

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