Reservation Group Coordinator

3 weeks ago


Indianapolis, Indiana, United States Davidson Hospitality Group Full time

Job Summary:

We are seeking a highly organized and detail-oriented Reservation Group Coordinator to join our team at Davidson Hospitality Group. As a key member of our Front Desk and Night Audit team, you will be responsible for coordinating and managing group reservations, ensuring seamless communication with guests and other departments.

Key Responsibilities:

  • Coordinate and manage group reservations, ensuring accurate records and smooth operation of the Group Reservation department.
  • Manage reservations, coordinate with other departments, and oversee the reservation system.
  • Communicate with guests, ensuring all policies and procedures are followed, and provide exceptional customer service.
  • Train and supervise staff, resolving any issues that arise, and ensure a positive guest experience.

Requirements:

  • Excellent organizational and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and ability to maintain accurate records.
  • Excellent customer service skills and ability to work with guests and staff.


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