Reservation Group Coordinator
3 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Reservation Group Coordinator to join our team at Davidson Hospitality Group. As a key member of our Front Desk and Night Audit team, you will be responsible for coordinating and managing group reservations, ensuring seamless communication with guests and other departments.
Key Responsibilities:
- Coordinate and manage group reservations, ensuring accurate records and smooth operation of the Group Reservation department.
- Manage reservations, coordinate with other departments, and oversee the reservation system.
- Communicate with guests, ensuring all policies and procedures are followed, and provide exceptional customer service.
- Train and supervise staff, resolving any issues that arise, and ensure a positive guest experience.
Requirements:
- Excellent organizational and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and ability to maintain accurate records.
- Excellent customer service skills and ability to work with guests and staff.
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