Patient Flow Coordinator

1 month ago


Indianapolis, Indiana, United States Compass Group Careers Full time
Job Title: Patient Flow Coordinator

We are seeking a highly organized and detail-oriented Patient Flow Coordinator to join our team at Compass Group Careers. As a Patient Flow Coordinator, you will play a critical role in ensuring the smooth and efficient movement of patients throughout our healthcare facilities.

Job Summary:

The Patient Flow Coordinator will be responsible for coordinating and monitoring patient transportation services, including dispatching and managing transportation requests, and ensuring that patients are transported safely and efficiently to their destinations.

Key Responsibilities:
  • Monitor and improve departmental performance through timely dispatching of patient transport requests and personnel activity status.
  • Resolve problems related to patient, visitor, staff, or employee complaints.
  • Utilize effective dispatching logic to prioritize tasks, dispatch assignments to the appropriate personnel in order of availability and proximity, while maximizing productivity.
  • Ensure compliance with policies and procedures for departmental operations.
  • Manage the Patient Transport Department in Operations Managers or Supervisors absence if required.
  • Motivate staff to function as a team in achieving goals and maximum productivity.
  • Adhere to and promote associates' compliance to standard universal and disease-specific precautions and the OSHA blood-borne pathogen standard.
  • Understand and apply knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
  • Monitor supplies and equipment; make purchase recommendations as needed.
Requirements:
  • Ability to plan, organize, coordinate, and direct the activities of transport requests and associates' productivity.
  • Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability.
What We Offer:

As a Patient Flow Coordinator at Compass Group Careers, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to think critically and solve problems creatively. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

At Compass Group Careers, we are committed to providing a safe and inclusive work environment for all our associates. We believe in the importance of diversity and inclusion, and we strive to create a workplace culture that values and respects the contributions of all our associates.


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