Senior Account Manager

1 day ago


Newton, Massachusetts, United States Cigna Full time
Account Management Role

As a Senior Account Manager at Cigna Healthcare, you will be responsible for growing membership within existing accounts and directly managing business relationships with client accounts. You will ensure that systems and processes are in place to meet the needs of internal and external clients. You will develop and implement strategies and policies relating to account management, and may provide guidance or expertise to less experienced account managers.

Key Responsibilities
  • Overall account management responsibility for CIGNA HealthCare assigned customers, including responsibility for persistency results, membership and revenue growth, and the cultivation of customer and producer/broker relationships.
  • Provides input that positively impacts financial results.
  • Ensures exceptional service and growth through the development of a high-performing Client Management team.
Requirements
  • College Degree or equivalent years of relevant experience.
  • 5+ years of experience in health benefits, with client management experience highly preferred.
  • Excellent communication/customer service skills/sales negotiation skills.
  • Sales/marketing/underwriting or operations experience preferred.
  • Financial Savvy; ability to grow book of business.
  • Actively managing clients with 500+ employees.
About Cigna Healthcare

Cigna Healthcare is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. We are committed to driving growth and improving lives.

Cigna Healthcare is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

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