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Concierge - Hospitality Ambassador

1 month ago


Newton, Massachusetts, United States Sunrise Senior Living Full time
Job Summary

As a Concierge at Sunrise Senior Living, you will be the first point of contact for visitors and residents, providing exceptional hospitality and ensuring a warm welcome to our community. This role requires excellent communication and interpersonal skills, as you will be interacting with a diverse range of individuals, including potential residents, families, and visitors.

Key Responsibilities
  • Monitor the Bistro area to ensure refreshments, music, and cleanliness meet our high standards.
  • Perform general administrative duties, including managing internal and external calls, taking and communicating messages.
  • Provide an overview of community information to support marketing and sales efforts.
Requirements
  • A high school diploma or equivalent is required.
  • Proven experience in a customer service role, demonstrating excellent customer service, organizational, and communication skills.
  • Good judgment, problem-solving, and decision-making skills, as well as the ability to maintain organized records.
  • Proficiency in computer skills, including Microsoft Outlook, Word, and Excel, with the ability to learn new applications.
About Sunrise Senior Living

Sunrise Senior Living has been a champion of quality of life in senior care for over 30 years. We believe our team members are our greatest resource and are committed to providing high-quality care with a personal touch. As a member of our team, you will have the opportunity to make a difference every day and be part of a uniquely supportive community.