Wave Operations Coordinator

2 weeks ago

Locust Grove, Georgia, United States Radial Full time
Job Overview

Wave Operations Coordinator

At Radial, we are at the forefront of e-commerce, connecting cherished brands with consumers through our advanced fulfillment, customer service, and technology solutions. We are shaping the future of retail, and you can be a part of this exciting journey. Joining Radial means becoming part of a global network of innovators, where your contributions are vital, and the workplace culture is engaging and dynamic.

Radial, a leader in omnichannel commerce technologies and operations, is thrilled to announce an opening for a Wave Operations Coordinator. Our omnichannel solutions leverage state-of-the-art technology and analytics to streamline the e-commerce process from start to finish, reducing costs for our clients while enhancing the customer experience.

Position Summary:

The Wave Operations Coordinator utilizes the Fulfillment Center (FC) Warehouse Management System (WMS) to allocate tasks among the available workforce in the Fulfillment Center (FFC) in the most effective way possible. The incoming client orders and the release of 'picks' are strategically distributed throughout the physical FFC and along the process path (single, multi, ship alone) through the use of software, mathematical analysis, and ongoing communication in a fast-paced environment.

Key Responsibilities:

  • Maintain a strong grasp of priorities and manage the expediting process to ensure timely fulfillment.
  • Communicate effectively with outbound supervisors to coordinate efforts.
  • Possess a comprehensive understanding of WMS wave planning software to identify issues and enhance operational efficiency.
  • Demonstrate the ability to handle multiple tasks in a high-pressure environment.
  • Investigate and resolve workflow challenges using knowledge of all distribution center operations.
  • Clearly communicate issues and directives to team members.
  • Assess work processes for efficiency improvements.
  • Perform additional duties as assigned by supervisors or management.
  • Adhere to all safety protocols and perform duties in a safe and conscientious manner.

Qualifications:

  • High school diploma or equivalent (GED).
  • 2-4 years of experience in a warehouse, distribution, or manufacturing setting.
  • Prior experience in wave planning or expediting is preferred.
  • Proactive attitude – willing to take on additional responsibilities and assist others as needed.
  • Reliable attendance and punctuality.
  • Dependable – follows instructions, responds to management direction, and takes ownership of actions.
  • Motivated – sets and pursues challenging goals.
  • Effective communication skills – provides clear information and guidance professionally.
  • Exemplary role model for peers.
  • Quality-focused – demonstrates attention to detail and seeks ways to enhance quality.
  • Productivity-oriented – meets performance standards and completes tasks promptly.
  • Safety-conscious – observes safety protocols and reports unsafe conditions.
  • Strong time management, communication, listening, writing, and processing abilities.
  • Excellent problem-solving skills and a strong sense of urgency.
  • Familiarity with distribution center operations.
  • Proficient in Microsoft applications and possesses strong computer skills.
  • Knowledge of warehouse layout and supervisory responsibilities in each area.
  • Visual acuity to read labels and navigate the facility.
  • Able to hear and comprehend verbal instructions.
  • Capable of standing or walking for extended periods.
  • Able to lift up to 50 pounds and push or pull carts weighing up to 100 pounds.
  • Must be able to climb stairs and perform bending, stooping, kneeling, and grasping tasks.

Travel Requirements:

  • This position is not remote.
  • No travel is required.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

We want to clarify that Radial never seeks payment from job applicants and only communicates from official email addresses. We encourage applicants to apply through our website for added security.

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