Preferred Services Coordinator

7 days ago


Riverside, Illinois, United States Stericycle Full time

Key Responsibilities:

  • Manage the calendars of multiple Educators by scheduling onsite visits with customers in assigned territories, adhering to defined scheduling guidelines.
  • Ensure complex scheduling due to geography, travel time, and time zones is properly managed.
  • Maintain ongoing communication with Educators and escalate issues or customer requests to the Preferred Services Supervisor.

Key Activities:

  • Manage the books of business and calendars of four or five Educators who provide compliance services to customers, adhering to established parameters, due dates, and scheduling goals.
  • Respond to all inquiries in a timely manner and document every encounter.
  • Conduct regular audits to ensure scheduled appointments are properly and accurately entered into the Educator's calendar.

Requirements:

  • Education equivalent to an Associate's degree.
  • Preferred a minimum of one year of experience working in a medical or dental environment.


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