Preferred Services Coordinator
7 days ago
Key Responsibilities:
- Manage the calendars of multiple Educators by scheduling onsite visits with customers in assigned territories, adhering to defined scheduling guidelines.
- Ensure complex scheduling due to geography, travel time, and time zones is properly managed.
- Maintain ongoing communication with Educators and escalate issues or customer requests to the Preferred Services Supervisor.
Key Activities:
- Manage the books of business and calendars of four or five Educators who provide compliance services to customers, adhering to established parameters, due dates, and scheduling goals.
- Respond to all inquiries in a timely manner and document every encounter.
- Conduct regular audits to ensure scheduled appointments are properly and accurately entered into the Educator's calendar.
Requirements:
- Education equivalent to an Associate's degree.
- Preferred a minimum of one year of experience working in a medical or dental environment.
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