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Bilingual Member Service Representative
2 months ago
We are seeking a highly skilled Bilingual Member Service Representative to join our team at Self-Help. As a key member of our team, you will provide exceptional customer service to our members, ensuring their needs are met with professionalism and efficiency.
Key Responsibilities- Provide prompt, accurate, and efficient service to members in person, by phone, or via email.
- Process transactions, including account openings, loan payments, and cash withdrawals.
- Assist members with account inquiries, resolve issues, and provide information on credit union products and services.
- Work collaboratively with the team to achieve sales and service goals.
- Maintain accurate records and reports, ensuring compliance with regulatory requirements.
- High school diploma or equivalent required; 1-2 years of experience in banking or retail preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Basic math skills and knowledge of financial markets and banking principles.
- English/Spanish fluency required.
Self-Help offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
