Bilingual Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via inbound and outbound calls, as well as through the internet.
Key Responsibilities:- Assess and address customer inquiries in a timely and efficient manner.
- Communicate effectively with customers in both English and Spanish.
- Work collaboratively with team members to resolve customer issues.
- Participate in ongoing training and development to improve customer service skills.
- Maintain accurate records of customer interactions.
- Two years of call center experience required.
- Ability to communicate effectively in both English and Spanish.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment with attention to detail.
- Advanced computer proficiency.
- $19.00/hr. Bilingual Spanish/English ($17.00/hr. English only)
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Company networking and leadership opportunities
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
We are a global company that values diversity, equity, and inclusion. We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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