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The Inside Sales Specialist will play a crucial role in supporting the daily operations of the assigned DEUTZ Power Centers. This individual will be responsible for receiving, shipping, and invoicing engines, as well as ordering forecasted engines for sale. The ideal candidate will have excellent communication skills, a strong knowledge of diesel engines, transportation logistics, and shipping.
Key Responsibilities:- Support the daily shipment, receiving, and sales of engines for the assigned DPCs.
- Order and track all engines that have been forecasted for sale.
- Assist in resolving customer-related issues in a timely manner.
- Receive and process all customer orders and inquiries for new engine sales.
- Assist District Sales Managers with data input for Jira and CRM.
- Work with Branch Managers to oversee engine inventories for the assigned DPCs.
- Create, track, and maintain all Bill of Lading for engine shipments.
- Generate and respond to customer quote requests.
- Work with service departments to schedule value-add builds.
- Order, track, and remove from inventory parts for Value-Add projects at assigned DPCs.
- Coordinate logistic requirements with DEUTZ Norcross.
- Order, track, and receive all value-add parts orders.
- Complete the process to relieve the inventory after the parts are consumed.
- Stock and stage value-add modification kits for engine builds.
- Process receiving documents and prepare Bill of Lading / Airway Billing.
- Prepare required paperwork and computer entries within SAP guidelines.
- Communicate with key stakeholders and customers any delivery schedule changes.
- Bachelor's/Associate degree in a relevant field of study and/or at least five years of related experience.
- Strong working knowledge of diesel engines, transportation logistics, and shipping.
- Ability to work with minimal supervision.
- Must possess a valid driver's license, be insurable by the company, and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines.
- Must be able to carry out job description with minimum supervision.
- Must be customer-focused and have experience working with internal and external customers.
- Excellent communication skills (writing, speaking in person, and over the phone).
- Proficient in Microsoft Office applications (Office, Excel, PowerPoint).
- Prior experience working in a service-based operation focused on the off-highway heavy-duty industrial market.
- Working knowledge of SAP.
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
Mathematical Ability:Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent, and draw and interpret bar graphs.
Reasoning Ability:Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.