Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Rollins, a leading provider of pest control services. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.
Key Responsibilities- Answer customer calls and respond to customer inquiries in a timely and professional manner
- Schedule and confirm service appointments with customers
- Communicate with service technicians to ensure that customer needs are met
- Perform outbound calls to customers to resolve outstanding account balances
- Receive payments from past due customers
- Navigate our Windows-based and web-based systems to communicate with customers and team members
- Utilize strong listening skills and probing questions to identify customer concerns and evaluate their needs
- Use strong communication skills to communicate and empathize with customers
- Work collaboratively with team members to achieve customer satisfaction and quality assurance goals
- High school diploma or equivalent required; some college or bachelor's degree preferred
- 2 years of proven customer service experience
- 1 year of proficiency in MS Outlook, Word, and Excel
- Scheduling or dispatch experience in a service industry a plus
- Competitive hourly pay
- Comprehensive benefits package, including medical, dental, vision, maternity, and life insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Quality, comprehensive training programs
- Opportunities to grow personally and professionally
Rollins is a global residential and business service provider that offers the most accurate, comprehensive, and efficient pest management services. As the industry leader, we value people, progress, and professionalism. Our pest management industry is growing and is a recession-resistant line of business. Rollins is financially stable and growing as the largest subsidiary of (NYSE: ROL), headquartered in Atlanta, GA.
-
Customer Service Representative
1 day ago
Kennewick, Washington, United States Domino's Pizza LLC Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our valued customers.Key...
-
Customer Service Representative
1 day ago
Kennewick, Washington, United States Domino's Franchise Full time**Job Summary**At Domino's Franchise, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail staff, you will be responsible for providing exceptional customer service and support to our valued customers.**Key Responsibilities:**Respond to customer inquiries and resolve issues...
-
Customer Service Representative
1 week ago
Kennewick, Washington, United States Finish Line Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Store Associate at Finish Line. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of store appearance.Key Responsibilities:Provide outstanding...
-
Server and Customer Service Representative
5 hours ago
Kennewick, Washington, United States Pizza Hut Shop Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Server and Customer Service Representative at Pizza Hut Shop. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the overall success of...
-
Retail Customer Service Representative
18 hours ago
Kennewick, Washington, United States FedEx Office and Print Services Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and driving sales growth.Key...
-
Retail Customer Service Representative
4 days ago
Kennewick, Washington, United States FedEx Office and Print Services Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and driving sales growth.Key...
-
Customer Service Representative
2 weeks ago
Kennewick, Washington, United States Albertsons Full timePosition Overview:As a Customer Service Clerk at Albertsons, you will play a crucial role in ensuring customer satisfaction through effective communication and problem-solving skills.Key Responsibilities:Account Management: Accurately record and maintain customer account information.Customer Records Maintenance: Update and manage customer records to ensure...
-
Customer Service Representative
8 hours ago
Kennewick, Washington, United States Overhead Door Full timeJob SummaryWe are seeking a highly organized and detail-oriented Service Desk Associate to join our team at Overhead Door. As a key member of our service and installation departments, you will be responsible for providing exceptional customer service and support.Key ResponsibilitiesSupport Service and Installation Departments: Assist in the coordination and...
-
Customer Service Representative
2 days ago
Kennewick, Washington, United States Domino's Pizza LLC Full timeWe are a dynamic and fast-paced franchise, similar to a small business, where you can grow and develop your skills.Job Responsibilities:Answering customer calls and providing excellent serviceUtilizing computer skills to manage orders and inventoryPerforming mathematical calculations to ensure accurate transactionsPreparing and serving pizzas to our...
-
Patient Service Representative
3 days ago
Kennewick, Washington, United States Community Care Partners Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Community Care Partners. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless patient experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer service to patients,...
-
Customer Service Representative
2 weeks ago
Kennewick, Washington, United States Finish Line Full timeJoin Our Dynamic TeamWe are looking for enthusiastic individuals to improve our customers' shopping experience at our retail locations.Position: Store AssociateRole Overview:Accountable for sales, customer engagement, cash handling, and store upkeep.Execute sales and customer service responsibilities.Manage cash register and inventory tasks.Achieve personal...
-
Seasonal Customer Service Representative
1 week ago
Kennewick, Washington, United States Ferrellgas Full timeOverview:Ferrellgas, a leading provider of propane and related services, is seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Specialist. As a key member of our customer service team, you will play a critical role in delivering exceptional service to our customers and contributing to the company's...
-
Seasonal Customer Service Representative
8 hours ago
Kennewick, Washington, United States Ferrellgas Full timeOverview:Ferrellgas, a leading provider of propane and related services, is seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Specialist. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our customers and contributing to the company's...
-
Client Service Representative
2 weeks ago
Kennewick, Washington, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeCompany OverviewWe operate as a franchise, fostering a close-knit business atmosphere.Job ResponsibilitiesResponding to customer inquiries via phoneUtilizing basic computer skills and performing simple calculationsAccurately processing pizza ordersMaintaining cleanliness and organization of the workspaceEngaging with...
-
Construction Service Representative
1 week ago
Kennewick, Washington, United States BFS Group Full timeJob Summary:As a Field Service Representative I - Outside Sales at BFS Group, you will be responsible for addressing construction service and product issues at customer sites to ensure customer complaints are resolved efficiently and cost-effectively.Key Responsibilities:Investigate and examine company building workmanship and products on customer sites to...
-
Residential Sales Representative
5 days ago
Kennewick, Washington, United States Spectrum Full timeJob SummaryWe are seeking a highly motivated and results-driven Residential Sales Representative to join our team at Spectrum. As a key member of our sales team, you will be responsible for acquiring new residential customers through door-to-door contact and providing exceptional customer service.Key ResponsibilitiesCustomer Acquisition: Actively and...
-
Kennewick, Washington, United States Northwest x Southern Hospitality Full timeJob Summary:The Guest Service Representative/Front Desk Clerk is responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and coordination of hotel services.Key Responsibilities:Respond to guest reservation requests and answer telephones in a professional and courteous manner.Handle guest compliments and complaints,...
-
Customer Service Center Supervisor
2 weeks ago
Kennewick, Washington, United States Albertsons Full timePosition Overview: The Customer Service Center Supervisor is responsible for overseeing the daily operations of the customer service center, ensuring high standards of service and product availability. This role involves managing staff, addressing customer inquiries, and maintaining operational efficiency.Key Responsibilities:Lead and promote customer...
-
Customer Support Associate
2 weeks ago
Kennewick, Washington, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeCompany OverviewWe operate as a dedicated franchise, fostering a close-knit business atmosphere.Role OverviewAnswering phone calls and providing exceptional customer serviceUtilizing basic computer skills and mathematical abilitiesAccurately processing pizza ordersPerforming general cleaning tasks to maintain a tidy...
-
Customer Service Center Supervisor
2 weeks ago
Kennewick, Washington, United States Albertsons Full timePosition Overview: The Customer Service Center Supervisor is responsible for overseeing the daily operations of the customer service department. This role includes managing staff, ensuring product availability, and maintaining high standards of service quality.Key Responsibilities:Lead and promote customer service initiatives to achieve departmental...