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Legal Support Specialist

2 months ago

Atlanta, Georgia, United States Timothy D Padgett PA Law Group Full time
Job Overview

Position Summary

The Foreclosure Legal Specialist plays a crucial role in assisting attorneys by managing the flow of case files. This includes effective communication with clients, initial document preparation for attorney evaluation, and executing tasks within CaseAware and other client systems as needed.

Key Responsibilities

The primary duties encompass, but are not limited to:

  • Drafting and preparing legal documents such as assignments, motions, affidavits, and other related paperwork.
  • Providing prompt, courteous, and comprehensive responses to a high volume of email communications.
  • Building and nurturing positive relationships with clients and business partners.
  • Delivering outstanding customer service to clients at all levels of interaction.
  • Assisting attorneys in a fast-paced, high-pressure environment.
  • Preparing and submitting status updates ahead of scheduled hearings.
  • Regularly updating clients on their case status and diligently following up on outstanding documents and services.
  • Reviewing expired Notices of Default and liaising with clients to ensure receipt of the most current figures.
  • Monitoring for signed client declarations.
  • Filing client declarations with the appropriate court.

Qualifications (Knowledge, Skills, and Abilities)

  • Preferred experience with client management systems such as LPS, Tempo, and Vendorscape.
  • Exceptional verbal and written communication skills are essential.
  • Commitment to delivering excellent customer service.
  • Ability to communicate effectively and courteously with borrowers, clients, attorneys, and other stakeholders.
  • Strong teamwork skills and the ability to collaborate in a friendly environment.
  • Outstanding organizational abilities; the role requires adept multitasking and adaptability to ongoing changes.
  • Meticulous attention to detail is critical.
  • High proficiency in the MS Office suite.
  • Competence in conducting internet research.
  • A solid understanding of the legal processes involved in foreclosure is preferred.

Work Environment and Physical Demands

The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • Extended periods of sitting at a desk while typing and utilizing a computer.

Note

This job description does not imply that these are the only duties to be performed by the employee in this position. Employees may be required to follow any other job-related instructions and perform any other job-related duties as requested by authorized personnel. All duties and responsibilities are essential functions and requirements and may be subject to modification to reasonably accommodate individuals with disabilities.

To succeed in this role, employees must possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their own health or safety or that of others. The qualifications listed in this document represent the minimum levels of knowledge, skills, or abilities required. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.