Food Service Support Specialist

2 weeks ago


Asheville, North Carolina, United States Burial Beer Co Full time

Position Type

Part-time

Overview

Burial Beer Co is seeking a dedicated and service-oriented individual to enhance our Front of House operations at the Forestry Camp Taproom. Our establishment, set in a historic location, offers a unique experience with a diverse selection of over 24 taps, a full-service kitchen featuring classic American cuisine, cocktails, and a carefully curated wine list. This role encompasses responsibilities typical of barbacks, food runners, and bussers.

About Burial Beer Co

Founded in 2013, Burial Beer Co is driven by a commitment to craft, community, and creativity. We prioritize the quality and integrity of our products, the cultural values we uphold, and the relationships we build within our industry and community.

Core Values

1. CONNECTIVITY: Emphasizing the importance of storytelling and meaningful relationships.
2. COURAGE: Encouraging innovation and personal growth through challenges.
3. INCLUSIVITY: Fostering a supportive environment that respects diverse identities.
4. INTEGRITY: Maintaining high standards in our processes and products.

Role Responsibilities

To excel in this position, you should be professional, approachable, and committed to delivering exceptional customer service. You will thrive in a fast-paced environment, ensuring that guests enjoy a memorable experience. Key responsibilities include:

  • Gathering, cleaning, and stocking glassware throughout shifts.
  • Maintaining cleanliness and reporting any issues to management.
  • Regularly cleaning the dishwasher and its components.
  • Keeping the property free of trash and debris.
  • Managing trash and recycling disposal.
  • Changing kegs as necessary.
  • Communicating with management and bartenders regarding taproom conditions.
  • Relaying customer information to bartenders, especially concerning prohibited activities.
  • Maintaining knowledge of the company, brand, and beer offerings to assist customers.
  • Completing assigned side work tasks.
  • Setting and replacing silverware as needed.
  • Delivering beverages from the bar when required.
  • Stocking serving stations.
  • Clearing dirty dishes and utensils from tables.
  • Transporting used dishes to the kitchen for cleaning.
  • Preparing tables for incoming guests.
  • Adhering to sanitation and safety protocols.
  • Executing closing duties, including cleaning and organizing the space.

Candidate Profile

We are looking for individuals who:
  • Have prior experience in a front-of-house restaurant or bar setting.
  • Are at least 18 years old.
  • Can work evenings, weekends, and holidays.
  • Thrive in a high-energy environment.
  • Can lift kegs and stand for extended periods.
  • Are willing to undergo a background check.
  • Possess additional relevant education or experience.

Position Details
  • Reports To: Taproom Manager
  • Compensation: $12/hour plus tips
  • Employment Type: Part-Time, Hourly
  • Schedule: Availability required on weekends; hours may vary.

Benefits

We offer a range of benefits including:
  • Dental and Vision Insurance
  • Voluntary Life Insurance
  • Accidental Injury Insurance
  • 401k with company match (eligibility after 3 months)
  • Subsidized YMCA Membership
  • Employee Discount Perks

Commitment to Inclusion

Burial Beer Co is an equal opportunity employer, making decisions based on merit and celebrating diversity. We are committed to creating an inclusive environment for all employees.

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