Retail Banking Supervisor

1 week ago


Rego Park, New York, United States Municipal Credit Union Full time
About the Role

Municipal Credit Union is seeking a seasoned professional to fill the position of Branch Assistant Manager. As a key member of our team, you will be responsible for overseeing branch operations, driving sales and service initiatives, and ensuring operational compliance.

Key Responsibilities
  • Leadership and Development: Hire, coach, and develop branch staff to provide exceptional member service and achieve sales goals.
  • Sales and Service Culture: Implement sales through service culture and ensure staff possess necessary skills to deliver a superior member experience.
  • Business Planning: Create and execute branch business plans to meet objectives set by management.
  • Operational Oversight: Monitor sales and cross-selling programs, oversee branch operations, including vault management and compliance, and conduct audits to ensure policy and regulatory compliance.
  • Collaboration and Strategy: Collaborate with management on strategic initiatives to improve branch performance.
Requirements
  • Minimum 2-3 years' experience in a retail leadership role
  • Minimum 5 years' experience in branch banking
  • Demonstrated track record of achieving sales and service goals
  • Strong communication and organizational skills
  • Ability to work under pressure and flexible hours
  • Ethical conduct in all aspects of the job
About Municipal Credit Union

Municipal Credit Union has been serving its members for over a century, providing affordable financial products and services to a diverse membership base. Our commitment to people helping people has been the cornerstone of our success, and we are looking for dedicated individuals to help us continue this tradition.



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