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Retail Banking Specialist II
2 months ago
About Blue Foundry Bank
Blue Foundry Bank is a dynamic institution where innovation meets tradition. We pride ourselves on being a bank that fosters creativity, resourcefulness, and a commitment to excellence. Our team is dedicated to shaping financial solutions that empower our clients and communities.
Employee Commitment
At Blue Foundry Bank, we prioritize the growth and well-being of our employees. We offer a comprehensive suite of benefits designed to support career advancement and enhance life quality. Our developmental programs ensure that every employee is positioned for success from day one.
Compensation and Benefits
Our competitive compensation package includes medical, dental, and vision insurance; life insurance; short- and long-term disability coverage; a 401(k)/Roth plan with a company match; generous paid time off; 11 paid holidays; referral bonuses; and educational reimbursement.
Position Overview
The Universal Banker II is responsible for executing all retail financial transactions, promoting bank products, and delivering exceptional service to clients while strengthening community ties.
The ideal candidate will possess strong technological skills and be responsible for various operational tasks, including branch opening and closing, lobby assistance, and core system supervisory functions.
Key Responsibilities
- Deliver outstanding customer service by embodying our service and sales philosophy.
- Assess and identify customer financial needs, recommending suitable products and services.
- Facilitate the opening of new accounts and related services, such as debit cards and direct deposits.
- Handle all financial transactions efficiently.
- Act as a primary resource for inquiries regarding bank products, services, transactions, and policies.
- Identify customer needs and cross-sell appropriate bank products while informing them of promotional offerings.
- Process incoming mail transactions and manage night deposits.
- Participate in daily ATM reconciliation, ensuring adequate cash supply and operational functionality.
Additional Duties
- Engage in branch initiatives organized by management.
- Adopt behaviors aimed at achieving both individual and team objectives.
- Contribute to business development activities.
- Assist branch management with audits, certifications, reconciliations, and other assigned tasks as per policy.
- Effectively educate customers on self-service banking options.
- Support other areas of the bank as needed.
Minimum Qualifications
- High school diploma or equivalent, with a minimum of 2 years of banking experience.
- Experience in retail with a focus on sales and customer service.
- A college degree is preferred.
- Strong communication and interpersonal skills, with a focus on customer service and sales.
- Flexibility to work varied hours and travel to different branch locations as needed.
- Bilingual in Spanish is preferred.
- Ability to work independently.
Equal Opportunity Employment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ status, national origin, disability, or protected veteran status.
