Retail Operations Supervisor, Women's Apparel
2 weeks ago
Position Overview:
As a Retail Operations Supervisor at J Group, you will play a pivotal role in leading our team and enhancing the customer experience. Your leadership will inspire your team to achieve excellence in service and sales.
Key Responsibilities:
- Brand Advocacy: Demonstrate a passion for our brand and foster a connection with customers and team members.
- Goal Achievement: Exhibit a proven history of setting and accomplishing targets.
- Customer Engagement: Create a welcoming atmosphere for customers, ensuring authentic connections.
- Situational Awareness: Stay attuned to the environment and adjust your approach based on customer cues.
- Decision Making: Utilize active listening and data analysis to make informed choices.
- Curiosity: Encourage a culture of inquiry and innovation within the team.
- Collaboration: Recognize when to take initiative and when to collaborate with others.
- Business Development: Propose ideas that drive business growth and improvement.
Expectations:
- Lead by example, connecting with customers and emphasizing value.
- Monitor team performance on the sales floor and provide support as needed.
- Empower team members with insights to enhance customer interactions.
- Communicate effectively to motivate the team towards achieving key performance indicators.
- Manage the sales floor efficiently, ensuring optimal staffing and customer service.
- Meet sales targets consistently and leverage training to enhance skills.
- Demonstrate ownership of your role and be prepared to support management as required.
- Identify solutions to challenges, even with limited resources.
- Continuously seek opportunities for business enhancement and improvement.
- Act in alignment with our core values.
Qualifications:
- High school diploma or equivalent experience.
- Minimum of 2 years in a similar role, preferably in specialty retail.
- Strong communication skills and confidence in interactions.
- Ability to process information and manage store systems accurately.
- Experience in inventory management and maintaining store presentation.
- Availability during peak times, including evenings and weekends.
- Proficiency with technology and retail applications.
- Physical capability to lift and move products as needed.
- Willingness to engage with customers throughout the store.
Perks:
Enjoy exceptional discounts on merchandise, flexible scheduling, and comprehensive medical benefits, even for part-time supervisors. We are dedicated to providing equal opportunities to all associates and qualified applicants, ensuring a diverse and inclusive workplace.
Join us at J Group and be part of a dynamic team that values your contributions
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