Retail Operations Supervisor

2 weeks ago

Deer Park, New York, United States J Group Full time

Location: Not specified

Company: J Group

Position Overview:

As a Retail Operations Supervisor, you will play a crucial role in leading our team and enhancing customer experiences. Your passion for our brand and commitment to excellence will be evident in every interaction.

Key Responsibilities:

  • Demonstrate a genuine love for our brand and foster strong connections with customers and team members.
  • Set and achieve performance goals, ensuring a high standard of service.
  • Maintain a positive atmosphere by welcoming customers with a smile and authentic engagement.
  • Stay observant and responsive to the dynamics of the sales floor, adjusting your approach as needed.
  • Make informed decisions by actively listening and analyzing relevant data.
  • Encourage curiosity and innovative thinking among team members.
  • Collaborate effectively, knowing when to take initiative and when to seek support.
  • Contribute ideas for business evolution and growth.

Expectations:

  • Lead by example, connecting with customers and emphasizing value.
  • Monitor team performance and provide guidance to maximize sales opportunities.
  • Equip team members with the tools and motivation to meet key performance indicators.
  • Oversee the sales floor to ensure optimal staffing and customer service.
  • Achieve sales targets and excel in training initiatives.
  • Embrace ownership of your role and be prepared to support management as needed.
  • Seek solutions and efficiencies, even in challenging circumstances.
  • Continuously evaluate business practices for improvement.

Qualifications:

  • High school diploma or equivalent experience.
  • Minimum of 2 years in a similar role, preferably in specialty retail.
  • Strong communication skills and confidence in interactions.
  • Ability to accurately process information and manage store systems.
  • Experience in inventory management and maintaining store presentation.
  • Availability during peak times, including evenings and weekends.
  • Proficiency with technology and retail applications.
  • Physical capability to lift and move products as needed.
  • Willingness to engage with customers throughout the store.

Benefits:

We offer competitive discounts on merchandise, flexible scheduling, and comprehensive medical coverage, even for part-time supervisors. We are dedicated to providing equal opportunities to all qualified applicants, regardless of background.

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