Senior Client Manager

4 weeks ago

Hamilton, Ohio, United States Qualus Full time

**Job Summary:**

We are seeking a highly skilled Senior Client Manager to join our team at Qualus. As a Senior Client Manager, you will be responsible for driving business development and expanding market share for our Commercial and Industrial Engineering Services.

**Key Responsibilities:**

  • Lead the solicitation of sales for our company products and services to Purchasing, Maintenance, and Engineering Departments within a defined territory.
  • Strategically manage territory and campaigns to achieve sales targets and enhance customer relationships.
  • Proactively engage with current and prospective clients, dedicating a minimum of fifteen (15) hours per week to direct client interactions.
  • Generate designated number of qualified quotes per week.
  • Establish and achieve sales targets, driving revenue growth and acquiring new customers within the assigned territory.
  • Follow the best practices of the selling process and the CRM system.
  • Prepare and present forecast potential monthly.
  • Use and maintain the CRM data concerning leads, targets, accounts, contacts, and opportunities on all clients and prospective clients.
  • Ensure schedules and appointments are kept accurately in CRM properly reflecting time spent with customers and quote activities and uses task assignments in CRM to ensure proper follow up/follow through.
  • Ensure customer/project information is gathered for accurate timely quotes.
  • Assist inside personnel in the development of presentations and quotations.
  • Schedule and coordinate joint sales appointments with manufacturers.
  • Actively seek out customer feedback and facilitate a better understanding of customer needs and communicates internally.
  • Develop key account contacts, researches customer needs and creates high value solutions in an effort to establish long term, ongoing relationships and referral streams for new business development opportunities and to ensure a high percentage of sales closures.
  • Create timely reports to include sales activity, quotation activity, trip reports, and expense reports.
  • Travel outside of the office at times requiring overnight stays of four to six nights per month.

**Qualifications:**

  • Bachelor's Degree in Engineering or Technical Business Management is preferred.
  • 5-10 years of direct power engineering or electrical testing / construction services work and/or sales experience. Knowledge of the electrical and power industry is required.
  • Ability to carry out instructions furnished in written or oral form; deal with problems involving several concrete variables.
  • Ability to read company manuals and reports, workplace rules and procedures; speak with poise and confidence, using correct English. Properly construct written proposals.
  • Ability to use CRM, SharePoint, Outlook, Excel, and Word proficiently.

**About Qualus:**

Qualus is a leading pure-play power services firm and innovator at the forefront of the energy transition, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has nearly 1,200 professionals, with offices throughout the U.S. and Canada.

**Equal Opportunity Employer:**

Qualus is an Equal Opportunity Employer. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in locations where we operate.

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