Subaru Service Consultant

7 days ago


Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time
Job Summary

We are seeking a highly skilled and customer-focused Subaru Service Advisor to join our team at Camelback Subaru Volkswagen. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring seamless vehicle repairs, and maintaining a positive dealership experience.

Key Responsibilities
  • Customer Service: Provide prompt, courteous, and effective service to customers, ensuring their needs are met and exceeded.
  • Service Order Management: Oversee service orders and flow of the Drive Lane, ensuring efficient and timely completion of repairs.
  • Concierge Support: Offer personalized support to customers, addressing their inquiries and concerns in a professional and courteous manner.
  • Inventory Management: Ensure the daily inventory of technicians' time is consistently sold to service customers, maximizing revenue and efficiency.
  • Work Distribution: Distribute work between technicians efficiently, ensuring optimal use of resources and minimizing downtime.
  • Technical Support: Provide technical guidance and support to customers, answering questions about vehicle problems, warranties, services, and repairs.
  • Customer Success Index: Maintain a high level of customer satisfaction, meeting or exceeding company standards.
  • Warranty Administration: Oversee the administration of warranty claims, ensuring prompt and accurate resolution.
  • Training and Supervision: Train and supervise service department staff, reinforcing company policies and procedures.
Requirements
  • Organizational Skills: Possess a high level of organization and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Communication Skills: Demonstrate excellent communication skills, both written and verbal, with the ability to effectively interact with customers, colleagues, and management.
  • Leadership Skills: Possess leadership skills, with the ability to motivate and guide team members to achieve exceptional results.
  • Technical Knowledge: Have a strong understanding of automotive repair procedures and industry standards.
  • Customer Focus: Demonstrate a customer-centric approach, with a focus on delivering exceptional service and ensuring customer satisfaction.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, paid vacation, and paid sick days.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on advancing your career in the automotive industry.
  • Collaborative Environment: A collaborative and supportive work environment, with a team-oriented approach to achieving exceptional results.


  • Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Subaru Service Advisor to join our team at Camelback Subaru Volkswagen. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring seamless vehicle repairs, and maintaining a positive dealership experience.Key ResponsibilitiesCustomer...


  • Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    Join Our Team as a Multilingual Sales Consultant at Camelback Subaru VolkswagenAre you a motivated professional fluent in both English and Spanish with a strong interest in sales? At Camelback Subaru Volkswagen, we are looking for a Multilingual Sales Consultant to engage with clients, present automotive features, and facilitate a smooth sales...


  • Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    Position OverviewWe are excited to announce an opportunity for enthusiastic individuals to join our team as Automotive Sales Consultants at Camelback Subaru Volkswagen. No prior experience in the automotive sector is necessary, as we provide comprehensive training to ensure your success.If you possess a background in Customer Service and have the ability to...


  • Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    Career Opportunity at Camelback Subaru VolkswagenAt Camelback Subaru Volkswagen, we pride ourselves on maintaining a strong reputation within the community. Our employees play a vital role in our achievements, and we are devoted to delivering outstanding service. We encourage individuals from diverse professional backgrounds to consider a career with us....


  • Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    Exciting Opportunity at Camelback VW SubaruAt Camelback VW Subaru, we pride ourselves on being a well-regarded establishment in the automotive sector. Our employees play a vital role in our achievements, and we are devoted to delivering outstanding service to our clientele. We encourage individuals from diverse professional backgrounds to consider a career...


  • Phoenix, Arizona, United States Camelback Subaru Full time

    About the Role:Camelback Subaru is seeking a highly motivated and knowledgeable Sales Consultant to join our team. As a key member of our sales team, you will be responsible for presenting new and pre-owned vehicles to our customers in a clear and concise manner, helping them locate and select the best vehicle and options for their...


  • Phoenix, Arizona, United States Camelback Subaru Full time

    Join Our Team as an Automotive Service SpecialistAt Camelback Subaru, we are committed to operating as a reputable organization, emphasizing integrity, dedication, and utmost care for our employees, customers, and partners.Every team member at Camelback Subaru plays a vital role in our success. Our commitment is to continue providing the award-winning...


  • Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    At Camelback Subaru Volkswagen, we are committed to operating as a reputable establishment; emphasizing integrity, diligence, and the utmost respect for our employees, clientele, and business associates. Each team member at Camelback Subaru Volkswagen plays a vital role in our achievements. Our commitment is to consistently provide the award-winning service...

  • Service Advisor

    5 days ago


    Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    Job DescriptionAt Camelback Volkswagen Subaru, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners.Every employee at Camelback Volkswagen Subaru is absolutely critical to our success. Our promise is to keep delivering the same award-winning...


  • Phoenix, Arizona, United States Camelback Subaru Full time

    About the Role:Camelback Subaru is seeking a highly motivated and knowledgeable Sales Consultant to join our team. As a key member of our sales team, you will be responsible for presenting new and pre-owned vehicles to our customers in a clear and concise manner, helping them locate and select the best vehicle and options for their...


  • Phoenix, Arizona, United States Camelback Subaru Full time

    About the Role:Camelback Subaru is seeking a highly motivated and knowledgeable Sales Consultant to join our team. As a key member of our sales team, you will be responsible for presenting new and pre-owned vehicles to our customers in a clear and concise manner, helping them locate and select the best vehicle and options for their...


  • Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    Bilingual Sales Opportunity at Camelback Subaru VolkswagenAre you a motivated individual fluent in both English and Spanish with a passion for sales? We are seeking a Bilingual Sales Representative to interact with customers, discuss automotive features, and ensure a seamless sales process at Camelback Subaru Volkswagen in Phoenix, Arizona.**Compensation &...


  • Phoenix, Arizona, United States Camelback Subaru Full time

    Camelback Subaru, a leader in the automotive sales sector, is seeking dedicated Sales Advisors who are passionate about the automotive industry. Join a prominent dealership within one of the largest automotive groups in the United States and embark on a rewarding career in a thriving market.ROLE OVERVIEW:The Sales Advisor plays a crucial role as a...

  • Service Advisor

    3 days ago


    Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    About the RoleWe are seeking a highly motivated and organized Service Advisor to join our team at Camelback Subaru Volkswagen. As a Service Advisor, you will play a critical role in ensuring that our customers receive exceptional service and support throughout their vehicle ownership experience.Key ResponsibilitiesCustomer Service: Provide prompt, courteous,...


  • Phoenix, Arizona, United States Camelback Subaru Volkswagen Full time

    At Camelback Volkswagen Subaru, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Camelback Volkswagen Subaru is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and...


  • Phoenix, Arizona, United States Camelback Subaru Full time

    About UsCamelback Kia is a leading automotive dealership in Arizona and the USA, part of the Berkshire Hathaway Automotive group.Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at Camelback Kia. As a Sales Representative, you will be responsible for presenting new and pre-owned vehicles to customers,...


  • Phoenix, Arizona, United States Meineke Car Care Centers Inc Defunct Full time

    Position OverviewWe are seeking an Automotive Service Consultant to become a vital part of our team. The ideal candidate will possess outstanding communication and customer service skills, strong capabilities in service writing, and prior management experience.Daily ResponsibilitiesIn our dynamic automotive service center, no two days are alike. You will be...


  • Phoenix, Arizona, United States Dragonfly Health Full time

    About the RoleWe are seeking a highly skilled and experienced Client Services Consultant to join our team at Dragonfly Health. As a Client Services Consultant, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and improvement, and providing exceptional customer service.Key...


  • Phoenix, Arizona, United States Midway Nissan Full time

    Join Our Team at Midway NissanMidway Nissan is on the lookout for a dedicated Automotive Service Consultant to enhance our service department. If you are passionate about the automotive industry, we invite you to explore this opportunity to become a valued member of our team.What We Offer:Competitive CompensationComprehensive Medical, Dental, and Vision...


  • Phoenix, Arizona, United States Little Dealer Little Prices Full time

    Position OverviewJoin a Leading RV DealershipBecome a part of Arizona's premier RV dealership as an RV Service Consultant. This role is essential in ensuring our customers receive exceptional service and support for their recreational vehicles.Your RoleAs a Service Consultant, you will be the key point of contact for our customers, assisting them with their...