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Client Services Consultant
2 months ago
We are seeking a highly skilled and experienced Client Services Consultant to join our team at Dragonfly Health. As a Client Services Consultant, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and improvement, and providing exceptional customer service.
Key Responsibilities- Develop and maintain relationships with clients at all levels of their organization
- Identify opportunities for growth and improvement, and develop strategies to address client challenges
- Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner
- Work closely with internal teams, including Sales, Implementation, and Network Management, to ensure seamless delivery of services to clients
- Monitor client progress, claims, and other key performance indicators to ensure optimal results
- Develop and deliver training sessions to clients, either in-person or remotely, to educate them on our products and services
- Stay up-to-date on industry trends and developments, and apply this knowledge to improve client relationships and drive business growth
- Bachelor's degree in Marketing, Finance, Accounting, Business Administration, or a related field
- At least one year of sales experience or account management, with a strong track record of success
- Excellent communication, presentation, and interpersonal skills
- Ability to work independently and as part of a team, with a strong focus on customer service
- Strong analytical and problem-solving skills, with the ability to think critically and strategically
- Proficiency in Microsoft Office and other business software
As a Client Services Consultant at Dragonfly Health, you will have the opportunity to work with a dynamic and growing company, and to make a real impact on our clients' businesses. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
