Executive Director, Financial Counseling and Compliance

3 days ago


Lubbock, Texas, United States Providence Service Full time
About the Role

We are seeking a highly experienced and skilled Executive Director to lead our Financial Counseling and Compliance team at Providence Service. This is a critical role that requires a strong understanding of healthcare regulations, revenue cycle operations, and financial assistance programs.

Key Responsibilities
  • Oversee and set standards for financial assistance and financial counseling programs across Providence Service ministries
  • Ensure compliance with federal and state regulations, including proactive internal auditing and communication with market leaders and reimbursement teams
  • Monitor the timeliness, compliance, and accuracy of financial assistance application processes in a multi-state environment
  • Develop and maintain a high-performance team by ensuring staffing levels meet budget, staff are fully trained and empowered to achieve performance and quality targets
  • Collaborate with education and data analytics departments to develop standard educational materials and reporting
  • Oversee uninsured and charity internal and external audits
  • Develop and maintain system Charity Care/Financial Assistance policies, procedures, and processes
Requirements
  • Bachelor's Degree in General or equivalent education/experience
  • Master's Degree in Business Administration, Healthcare Administration, Public Administration, or a related field or equivalent education/experience
  • 5 or more years of experience in revenue cycle leadership
  • 5 or more years of experience in financial assistance and financial counseling operations
  • Knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement
  • Knowledge of state and federal regulations as they pertain to collection processes and procedures
About Providence Service

Providence Service is a comprehensive healthcare organization serving over 50 hospitals, 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. We are committed to delivering high-quality care and services to our patients and communities.



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