Bilingual Customer Service Representative

2 weeks ago


Lynn, Massachusetts, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions about our products, and recommending the right solutions to meet their needs.

Key Responsibilities
  • Provide excellent customer service to wholesale and retail customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Develop and maintain a deep understanding of our products, including their features, benefits, and applications.
  • Work closely with store associates to ensure that customers receive the best possible service and support.
  • Stay up-to-date with product features and maintain the high quality and visual standards of our products and stores.
  • Meet or exceed sales goals while consistently delivering exceptional customer service.
What We Offer

As a Sherwin-Williams employee, you will have access to a wide range of benefits, including competitive compensation, comprehensive training and development opportunities, and a supportive and inclusive work environment. We are committed to helping our employees and their families live healthier, save smarter, and feel better.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you



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