Animal Services Team Lead
1 day ago
We are seeking a talented Veterinary Receptionist to join our team at Small Door Veterinary. As a key member of our Member Experience team, you will be responsible for providing exceptional customer service to our members, managing communication channels, and maintaining a clean and welcoming environment in our practice.
Your Key Responsibilities:
- Oversee the scheduling system and wait time for all members
- Manage calls, emails, and additional communications
- Source of knowledge for our members by answering questions, sharing information etc.
- Deliver all billing communications during visits
- Seek out feedback and communicate to proper channels
- Maintain a clean, welcoming, and on-brand environment in our practice
About Our Benefits:
- Competitive salary: $50,000 - $60,000 per year
- Equity ownership
- Health, dental + vision insurance
- 401K (plus 4% company match)
- Growth opportunities
- An opportunity to make a real impact on the people around you
- A collaborative group of people who live our core values and have your back
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