Retail Team Lead

1 day ago


Boston, Massachusetts, United States Primark - US Full time
About Primark

At Primark, we're passionate about delivering an exceptional customer experience. Our stores are vibrant and exciting places to shop, with a wide range of fashion products at affordable prices.

Salary

The estimated salary for this role is $26.00 - $27.50 per hour.

Job Description

We're seeking a highly motivated and experienced Retail Team Lead to join our team in the United States. As a key member of our store management team, you'll be responsible for leading a team of Sales Associates to provide an exceptional customer experience while optimizing sales.

Main Responsibilities:

  • Leading a team of Sales Associates to achieve sales targets and provide excellent customer service
  • Coaching and developing Sales Associates to improve their skills and knowledge
  • Maintaining high store standards and ensuring that all tasks are completed efficiently
  • Supporting the Department Manager with the day-to-day running of the store
  • Managing stock levels, cash lanes, and Fitting Room areas as needed
  • Helping with customer feedback and complaints
  • Managing pricing and inventory control
Required Skills and Qualifications

To be successful in this role, you'll need:

  • Excellent leadership and communication skills
  • Strong commercial awareness and understanding of local selling patterns
  • Ability to guide and support a team to achieve results
  • Nimble and adaptable, able to flex plans and priorities in a fast-paced environment
  • Good planning and organizational skills, prioritizing and working within agreed timescales
  • Experience supporting store management with the protection of people, property, and premises
Benefits

We offer a range of benefits, including competitive pay, opportunities for career growth and development, and a positive work-life balance.

About the Role

This is a permanent role, and the successful candidate will be required to work a variable schedule, including evenings and weekends.



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