Retail Team Lead

3 weeks ago


Boston, Massachusetts, United States Whole Foods Market Full time
Job Description

This role is a key position in the store, responsible for ensuring that all aspects of daily operations are running smoothly and efficiently. As a Retail Team Lead, you will assist the Team Leader in achieving sales, purchasing, and labor targets, while maintaining a high level of customer service.

Responsibilities:
  • Operational Excellence: Develop and maintain creative store layouts and product merchandising to drive sales and improve customer experience.
  • Sales and Purchasing: Work closely with the Team Leader to analyze sales data, reports, and labor to inform purchasing decisions and optimize operational efficiency.
  • Team Development: Select, train, develop, mentor, motivate, and counsel Team Members to sustain a high-performance team and minimize turnover.
  • Customer Experience: Maintain awareness of customer flows and needs, directing Team Members as necessary to satisfy and delight customers, and responding promptly to customer needs and questions.
Requirements:
  • Experience: 18+ months retail Team Member experience and 6+ months of supervisory experience.
  • Skills: High energy, enthusiasm, and displays an affinity for our products, core values, and company philosophy; growth mindset towards greater responsibility and ownership; excellent interpersonal, motivational, team building, and customer relationship skills.

The salary for this position is estimated at $55,000 - $65,000 per year, depending on experience and location. Whole Foods Market offers a range of benefits, including comprehensive health insurance, 401(k) matching, and opportunities for professional development and advancement.



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