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Customer Service Representative

2 months ago


Bothell, Washington, United States Joel Hensel - State Farm Agent Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Responsibilities:

  • Establish customer relationships and follow up with customers as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented
  • Detail-oriented
  • Proactive in problem-solving
  • Able to learn computer functions
  • Ability to work in a team environment

Compensation:

$20.00 per hour

We are located in Bothell, WA and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.