Career Development Specialist
15 hours ago
WorkSource Montgomery, Inc. is a nonprofit organization and fiduciary agent for Workforce Innovation Opportunity Act funding in Montgomery County. Our mission is to provide employment services to county residents who are unemployed or underemployed, and to engage employers in various industries throughout the county to ensure that their workforce needs are being met.
Position OverviewThe Career Advisor will work with Adult and Dislocated Worker customers to develop individual employment plans and job readiness skills that will enable them to secure and maintain gainful employment. The CA will also assess career seekers for occupational skills training and cohort-based training, and work with Account Managers and Trainer/Education Specialists to ensure that customers are attending training that will lead to employment.
Essential Duties and Responsibilities- Work directly with un- or under-employed individuals to address barriers and obtain work.
- Assist clients in the development of an individual employment plan (IEP) that will address the steps needed to work toward employment.
- Create and edit client resumes as needed.
- Provide pre- and post-employment placement coaching, and update IEP as required to assist clients with achieving their employment goals in a timely manner.
- Coordinate with other agencies and community-based organizations to assist clients and make appropriate referrals.
- Consult with other staff, including the Business Services Department and Instructional Department, to promote customer goals and career-related needs.
- Communicate with clients monthly or more frequently to get work-ready and assist with work preparation.
- Monitor and record clients' progress in the Maryland Workforce Exchange System to ensure that goals and objectives are met.
- Promptly close case files within 3 days of employment verification.
- Submit training requests according to WSM policy and notate accordingly in the Maryland Workforce Exchange.
- Provide customers with labor market information to help them make better decisions about their selected careers.
The ideal candidate will have an unwavering commitment to quality programs and data-driven program evaluation, as well as the ability to work effectively in collaboration with diverse groups of people, especially those with extreme barriers to employment.
Education and ExperiencePreferred qualifications include at least two years of experience working in a program or organization serving high-risk individuals, as well as experience with individuals and groups related to workforce development, case management, therapy, or counseling. Position may require some travel, and daily access to reliable transportation is required. Any offer of employment is contingent upon the successful completion of WSM background screenings.
Status and LocationThis is a full-time position based at the WSM American Job Center in Wheaton, MD or the Regional Services Center in Germantown, MD. Applicants should be local to the DC Metro region. WSM values a hybrid workplace and requires the incumbent to be available to work in the office 3 days of the work week, with the other days reserved for virtual work.
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