Associate Client Consultant

7 hours ago


Hampton, Virginia, United States Total System Services LLC Full time

About the Role

The Associate Client Consultant will play a key role in driving client and product optimization across the TSYS Product Ecosystem. This involves working closely with clients to optimize business processes using TSYS products, strengthening client relationships, and driving revenue growth.

Key Responsibilities

  • Work with the Customer Success team and Sales Managers to understand client vision, portfolio performance, goals, and challenges.
  • Contribute to the development of client objectives to achieve goals in creative and effective ways.
  • Provide data-centric consultation to align client objectives with innovative solutions using TSYS products and services.
  • Develop business cases, use cases, and case studies to facilitate client conversations using data-driven methodologies.
  • Conduct product demos and presentations and assist product with go-to-market packaging.
  • Develop relationships with client counterparts through consulting engagements.

Requirements

  • 6+ years of relevant experience in the issuing and payment card business, with a strong understanding of the financial services industry and credit card issuing.
  • Knowledge of TSYS products and services is a plus.
  • Ability to clearly communicate insights and recommendations to teams and business stakeholders.
  • General knowledge of web technology, data structures, and data visualization.
  • Data analysis and visualization skills to bring business cases and opportunities to life for clients.
  • Ability to multitask, juggling multiple clients/projects and initiatives, with strong prioritization and follow-up skills.

Qualifications

  • Bachelor's Degree in Information Technology, Computer Science, MIS, Business, or equivalent work experience.


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