Client Optimization Specialist

1 week ago


Hampton, Virginia, United States Total System Services LLC Full time

About the Role

The Associate Client Consultant will play a key part in driving client and product optimization across the TSYS Product Ecosystem to expand revenue and deepen client engagement opportunities. This role will work closely with clients to optimize business processes using TSYS products, strengthening client relationships, driving revenue growth, and enhancing cardholder satisfaction throughout the customer journey.

Key Responsibilities

  • Collaborate with the Customer Success team and Sales Managers to understand client vision, portfolio performance, goals, and challenges.
  • Apply strategic thinking to contribute to the development of client objectives and achieve goals in creative and effective ways.
  • Provide data-centric consultation to align client objectives with innovative solutions using TSYS products and services that provide value to the client and their cardholders.
  • Work with the Business Intelligence team to develop business cases, use cases, and case studies to facilitate client conversations using data-driven methodologies.
  • Conduct product demos and presentations and assist product with go-to-market packaging.
  • Possess a passion for applying data and analytics to card issuer portfolio data.
  • Develop relationships with client counterparts through consulting engagements.

Requirements

  • Knowledgeable of the financial services industry and credit card issuing, with knowledge of TSYS products and services encouraged.
  • Ability to clearly communicate insights and recommendations to teams and business stakeholders.
  • General knowledge of web technology, data structures, and data visualization.
  • Data analysis and visualization skills to bring business cases and opportunities to life for a client.
  • Ability to multitask, juggling multiple clients/projects and initiatives, with strong prioritization and follow-up skills.
  • Apply proven solutions to client problems.

Qualifications

  • 6+ years of relevant experience and/or working knowledge of the issuing and payment card business from both a card issuer perspective and a general understanding from the technology and processing side of the business.
  • Consulting or experience providing expert advice and solutions in areas such as strategy, technology, and operations.
  • Bachelor's Degree in Information Technology, Computer Science, MIS, Business, or equivalent work experience.


  • Hampton, Virginia, United States Total System Services LLC Full time

    About the RoleThe Client Optimization Specialist will play a key role in driving revenue expansion and deepening client engagement opportunities across the TSYS Product Ecosystem. This individual will work closely with clients to optimize business processes using TSYS products, strengthening client relationships, driving revenue growth, and enhancing...


  • Hampton, Virginia, United States Total System Services LLC Full time

    {"Job Title": "Associate Client Consultant", "Job Description": "Drive Client SuccessThe Associate Client Consultant will play a key role in driving client and product optimization across the TSYS Product Ecosystem. This will involve working closely with clients to optimize business processes using TSYS products, strengthening client relationships, and...


  • Hampton, Virginia, United States OED Solutions Full time

    About Us:At OED Solutions, we excel in crafting distinctive and engaging marketing initiatives aimed at lead acquisition for our clientele.Our organization has witnessed remarkable growth this year, driven by our dedication to outstanding client support and creative marketing approaches.If you possess excellent interpersonal skills and thrive in...


  • Hampton, Virginia, United States Total System Services LLC Full time

    About the RoleThe Associate Client Consultant will play a key role in driving client and product optimization across the TSYS Product Ecosystem. This involves working closely with clients to optimize business processes using TSYS products, strengthening client relationships, and driving revenue growth.Key ResponsibilitiesWork with the Customer Success team...


  • Hampton, Virginia, United States Total System Services LLC Full time

    About the RoleThe Associate Client Consultant will play a key role in driving client and product optimization across the TSYS Product Ecosystem. This involves working closely with clients to optimize business processes using TSYS products, strengthening client relationships, and driving revenue growth.Key ResponsibilitiesWork with the Customer Success team...


  • Hampton, Virginia, United States Total System Services LLC Full time

    Become a vital part of our organization as a Client Solutions Associate:Are you enthusiastic about enhancing client experiences and optimizing product offerings? Do you possess a solid foundation in the financial services sector, particularly in credit card management? If this resonates with you, we invite you to join our team at Total System Services...


  • Hampton, Virginia, United States Total System Services LLC Full time

    Become a valued member of our team as a Client Engagement Consultant:Are you enthusiastic about enhancing client relationships and optimizing product offerings? Do you possess a solid foundation in the financial services sector, particularly in credit card issuance? If this resonates with you, we invite you to explore a role with Total System Services...


  • Hampton, Virginia, United States Smart Solutions Inc Full time

    Position Overview: We are looking for motivated individuals who are dedicated to providing outstanding client support and are excited to join our innovative team. This role presents a chance to acquire significant experience in client relations while thriving in a dynamic and collaborative atmosphere. Key Responsibilities: Deliver courteous and professional...


  • Hampton, Virginia, United States HealthCare Support Full time

    About the RoleWe are seeking a skilled Diagnostic Imaging Specialist to join our team as a Traveling Diagnostic Imaging Specialist in a Mobile Ultrasound Technologist capacity.Key ResponsibilitiesPerform high-quality ultrasound examinations and procedures in a variety of settings.Collaborate with healthcare professionals to ensure accurate diagnoses and...


  • Hampton, Virginia, United States Diedre Moire Corp. Full time

    Position Title: Industrial Compressor Service Specialist Company: Diedre Moire Corporation Location: Remote with travel requirements Overview: We are seeking a skilled Industrial Compressor Service Specialist to join our team. This role involves providing expert maintenance and repair services for compressed air systems. Key Responsibilities: Perform...


  • Hampton, Virginia, United States TEKsystems Full time

    Position Overview:The primary role of a Customer Service Representative is to engage with clients, providing essential information in response to inquiries regarding products and services, while also addressing and resolving any complaints that may arise.A typical representative is tasked with identifying the client's concerns, offering potential solutions,...


  • Hampton, Virginia, United States Healthcare Support Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:Healthcare Support is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating medical imaging equipment to produce high-quality images for diagnostic purposes.Key Responsibilities:Operate CT scanners and other medical...


  • Hampton, Virginia, United States Marshall & Sterling Inc Full time

    Role Overview: As a pivotal member of our team, you will ensure exceptional service delivery to our clients, supporting the agency's growth objectives through collaboration with the Account Manager. Your expertise will guide our clients through their insurance needs, enhancing their experience and fostering long-term relationships.Client Engagement: Deliver...


  • Hampton, Virginia, United States Nexus Technologies Full time

    Job Title: Vendor and German Desk Risk ManagerHampton is seeking a highly skilled Vendor and German Desk Risk Manager to join our International Risk Management team. As a key member of our team, you will be responsible for managing the risk associated with assigned vendor and German desk transactions.Key Responsibilities:Review and evaluate credit and...


  • Hampton, Virginia, United States Hampton Roads Cardiology, PLLC Full time

    Job SummaryHampton Roads Cardiology, PLLC is seeking a highly skilled Echocardiographer Specialist to join our team. As a key member of our diagnostic team, you will be responsible for operating the echo lab, maintaining equipment, and ensuring high-quality echocardiograms.Key ResponsibilitiesOperate and maintain echocardiography equipment to ensure optimal...


  • Hampton, Virginia, United States Laurel Park Rehabilitation and Healthcare Center Full time

    Laurel Park Rehabilitation and Healthcare Center is a premier Long Term Care facility dedicated to delivering exceptional care to our residents. We invite you to become part of a thriving team of dedicated caregivers who are recognized and valued for their contributions.Position Available:Benefits for the Staffing Specialist: Competitive salary Comprehensive...


  • Hampton, Virginia, United States Marshall & Sterling Inc Full time

    Role Overview: As a Senior Client Service Specialist at Marshall & Sterling Inc, you will play a pivotal role in delivering exceptional service to our clients. Your primary responsibilities will include collaborating with the Account Manager to drive business growth, enhancing client policies, and generating referrals across all departments. You will be a...

  • IT Support Specialist

    4 weeks ago


    Hampton, Virginia, United States Brite Consulting Full time

    Brite Consulting is a management and technology consulting firm committed to providing impactful services across various sectors. Our focus is on collaborating with clients to enhance their operational capabilities and deliver innovative solutions that align with their objectives.As a small yet dedicated business, we prioritize our clients' success and...


  • Hampton, Virginia, United States Marshall & Sterling Inc Full time

    Job DescriptionMarshall & Sterling Inc is seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Client Service: Provide prompt and courteous...


  • Hampton, Virginia, United States Marshall & Sterling Inc Full time

    Job DescriptionMarshall & Sterling Inc is seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Client Service: Provide prompt and courteous...