PBX System Operator

4 days ago


Newport Beach, California, United States Hoag Health Network Full time
Job Summary:

As a PBX System Operator at Hoag Health Network, you will be responsible for answering a multi-incoming computerized PBX system and directing calls to the appropriate departments. This role requires strong communication skills and the ability to work in a fast-paced environment.

Key Responsibilities:

• Answer and direct incoming calls to the correct departments
• Provide excellent customer service to patients and staff
• Maintain accurate records of calls and interactions
• Collaborate with other departments to ensure seamless communication

Requirements:

• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic computer skills and knowledge of PBX systems

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