Business Operations Support Coordinator

7 days ago


San Luis Obispo, California, United States California State University System Full time

About the Orfalea College of Business

The Orfalea College of Business at California Polytechnic State University aims to be a transformational leader in experiential business education. Our mission is to educate career-ready future business leaders in a polytechnic learn-by-doing environment and produce research that positively influences business and society.

Our student services team provides an equitable and inclusive environment that supports students' personal, academic, and career success.

Key Responsibilities

  • Provide exceptional customer service experience requiring a very high level of diplomacy and professionalism.
  • Use tact and diplomacy to effectively handle a broad range of high-level and sensitive interpersonal situations with diverse personalities, and respond appropriately to conflicts and problems.
  • Initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the university with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Communicate information in a clear and understandable manner, both verbally and in writing.
  • Interpret, communicate, and apply policies and procedures.

Requirements

  • A high school diploma or its equivalent, along with four years of general office support or technical experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience)

Compensation and Benefits

This role offers a competitive salary range of $46,376 - $56,624 per year, plus access to a best-in-class benefits program, including health, dental, and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.

About Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities, and the built environment.

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees, and our community. Bringing people together from different backgrounds, experiences, and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.



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