Retail Team Leader

4 days ago


Marysville, Washington, United States Fjällräven Full time
Job Description

We are seeking a highly motivated and experienced Retail Team Leader to join our dynamic team at Fjällräven in Tulalip, WA.

Key Responsibilities:

  • Supervise daily store operations and ensure a positive guest shopping experience.
  • Manage store metrics and ensure alignment with company core values.
  • Support training, code of conduct, and policies.
  • Assist customers through education and demonstrations.
  • Embody brand and values.
  • Handle retail transactions.
  • Stock products and assist with deliveries.
  • Maintain a clean store appearance.
  • Collaborate with team members for a positive guest shopping experience.

Requirements:

  • Strong communication skills and a customer service mindset.
  • Patience, kindness, and dependability.
  • Quick and action-oriented.
  • Continuous learning, including learning new technology.
  • Passionate about sustainability and the outdoors.
  • Flexible with schedules that may shift based on season and business needs.
  • Prior retail/guest service experience preferred.

About Us:

Fjällräven has been connecting people to nature since 1960. We develop lasting, quality gear that enables outdoor experiences. We also organize events that promote outdoor engagement and sustainability. Our goal is to create a safe, fair, and friendly work environment where everyone feels welcome and can thrive.



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