Customer Service Associate

2 weeks ago


Pompano Beach, Florida, United States RESTAURANT CITY Full time
Position Overview

Restaurant City is on the lookout for a dedicated individual to join our team as a Customer Service Associate. This role involves engaging with patrons at our service counter, processing transactions, restocking merchandise, and ensuring our display area is well-maintained. The ideal candidate should be detail-oriented and self-motivated, thriving in a customer-centric atmosphere.

Employment Types: Full-time and Part-time opportunities available

Compensation: $18.00 per hour, commensurate with experience

Employee Benefits: Paid Time Off, Company Holidays, Health Insurance

Key Responsibilities:

  • Guide customers to products or team members as necessary
  • Operate the cash register and assist customers during the checkout process
  • Input orders into our computer system and handle payment transactions
  • Restock shelves and uphold the cleanliness of our display area
  • Regularly update pricing labels and product signage
  • Work schedule: Monday to Friday, 8 AM to 5 PM (Overtime opportunities available)
  • Saturday shifts may be available
  • Experience in retail or wholesale is preferred
  • Bilingual candidates (English & Spanish) are encouraged to apply

Qualifications:

  • Positive demeanor and a collaborative spirit aimed at delivering exceptional customer service
  • Strong attention to detail when processing sales orders and handling customer payments
  • Basic computer proficiency for data entry into our Point of Sale system
  • Ability to stand and walk on concrete for extended periods
  • Capability to read labels and product descriptions on various packaging
  • Proactive and urgent approach to tasks
  • Compliance with all company policies and safety regulations
  • Maintain personal hygiene and adhere to the dress code
  • Effective communication with team members and management to address customer service concerns
  • Must be at least 18 years old

Work Environment:

  • Location: Pompano Beach, Florida

Payment Structure:

  • Hourly wage, paid bi-weekly


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