Residential Sales Consultant

2 weeks ago

Bloomfield Hills, Michigan, United States MI Homes Full time
Position Overview

M/I Homes has been a leader in constructing high-quality residences with exceptional design for over four decades. Established in 1976, our company has successfully realized the aspirations of more than 140,000 homeowners, evolving into one of the premier homebuilders in the nation. With operations in 17 markets, including major cities across the United States, we pride ourselves on our family-oriented roots and commitment to customer satisfaction.

As a New Home Sales Specialist, you will be instrumental in assisting clients throughout their homebuying experience. Your role will encompass presenting our diverse range of product features, architectural layouts, and design options tailored to meet the unique preferences of each client. You will act as a reliable consultant, working closely with internal teams to ensure a smooth homebuilding journey and exceptional customer satisfaction.

Key Responsibilities:

  • Transform prospective visitors to our communities into satisfied homeowners.
  • Leverage various tools to drive sales, including promotional materials, model homes, and relationships with real estate professionals.
  • Achieve established sales and customer service objectives with minimal oversight.
  • Stay updated on market dynamics and competitive landscape to uphold M/I Homes' leading status.
  • Inform potential buyers about M/I Homes' offerings, community benefits, financing options, and more.
  • Serve as the main point of contact for clients, providing assistance from the initial consultation to the closing of their new home.
  • Collaborate with internal teams and participate in division meetings to ensure effective communication and a seamless construction process.
  • Uphold M/I Homes' brand integrity by monitoring community presentation and home upkeep.

Qualifications:

  • Preferred: Associate's degree or equivalent experience in sales and marketing.
  • At least 2 years of relevant experience in new home sales with a proven record of success in sales volume and customer satisfaction.
  • Goal-driven with the ability to balance independent and team-oriented work.
  • Demonstrates adaptability, confidence, creativity, resilience, and a strong customer service focus.
  • Excellent communication skills, including active listening, negotiation, and organizational abilities.
  • Proficient in computer applications and open to learning new technologies.

Work Environment:

  • Availability to work on weekends is required.
  • Comfortable working outdoors in various weather conditions.
  • Must possess a personal mobile phone for business purposes and a valid driver's license.
  • Ability to showcase homes across multiple levels and stages of development.

Employee Benefits:

M/I Homes provides a comprehensive benefits package, which includes medical, dental, and vision coverage, paid time off, holidays, parental leave, 401(k) options, profit-sharing plans, employee stock purchase plans, and more.

We are proud to be an equal opportunity employer and maintain a drug-free workplace, conducting pre-employment substance abuse testing. Our commitment lies in attracting, developing, and retaining a diverse workforce that mirrors the communities we serve.

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