Construction Administrator

3 weeks ago


Greenville, South Carolina, United States Specialized Recruiting Group - Charlotte, NC Full time

Job Summary:

Specialized Recruiting Group - Charlotte, NC is seeking a highly organized and detail-oriented professional to join our team as a Construction Administrator. This role involves coordinating administrative tasks, managing schedules, and liaising with vendors and homebuilders.

Key Responsibilities:

  • Assist with the daily, weekly, and monthly coordination of Field Technicians to perform scheduled service for local homebuilders, ensuring client commitments are met with the properly skilled personnel and in a cost-efficient manner.
  • Responsible for administrative, warranty, and customer service tasks, including setting up new builder accounts, generating purchase orders, and building relationships across teams and with clients.
  • Collaborate with department leadership to communicate updates, process improvements, and other information essential to the successful growth of our new construction program.
  • Analyze data to identify trends and areas for improvement, reporting to higher management on performance and needs.
  • Address and resolve escalated customer complaints or issues, assisting agents with difficult calls or situations, and implementing strategies to prevent future issues.

Requirements:

  • Prior experience in construction administration or a related field.
  • Proficiency in Microsoft Office and project management software.
  • Effective written and verbal communication, and excellent interpersonal skills.
  • Ability to multitask, prioritize amongst competing priorities, and work independently with minimal supervision.
  • Excellent organizational skills and attention to detail to ensure accurate and timely results.
  • Ability to work well and collaboratively with others.


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